Travel Consultant

5 days ago

Gurgaon, Haryana, India Adventures Overland Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Description of Travel Consultant – Operations

About Adventures Overland:

Adventures Overland is India's leading and multiple award-winning "Luxury Adventure" Outbound travel company, pioneering in organising Self Drive Road Trips around the world. We offer both fixed departures and tailor-made tours, where participants get to self-drive custom-fitted 4X4 vehicles within the safety of a convoy.

Job brief :

We are seeking a detail-oriented and customer-focused Travel Consultant – Operations to join

our travel team. In this role, you will be responsible for managing end-to-end travel arrangements for both domestic and international destinations, coordinating with suppliers, and ensuring seamless travel experiences for clients. You will play a key part in operational efficiency and customer satisfaction by handling bookings, documentation, and issue resolution.

Responsibilities


• Handle all aspects of travel arrangements, including flights, accommodations, transportation, visas, and insurance.


• Process travel bookings accurately in accordance with client preferences, company policies, and budget constraints.


• Communicate with travel suppliers and vendors to confirm services, negotiate rates, and manage changes or cancellations.


• Maintain up-to-date records in internal CRM platforms.


• Assist in itinerary planning and provide expert travel advice tailored to client needs.


• Resolve customer issues, rebook travel as needed, and provide after-sales support.


• Monitor travel trends, restrictions, and advisories to keep clients informed.


• Support operational process improvements and assist with travel policy development.


• Prepare travel documentation and post-travel reports.


• Coordinate with the finance and sales departments on billing and reconciliation.


• Act as an on-ground travel lead for group tours or corporate delegations, managing

logistics and ensuring smooth day-to-day operations.


• Negotiate and get the best price from the suppliers/vendors

Requirements and skills


• Proven work experience of a minimum of 5 years as a Travel Consultant in operations or product

development


• Ability to interact, communicate, and negotiate effectively


• Sound knowledge of domestic and international travel trends


• Bachelor's or master's degree in hospitality, Travel, Tourism, Business, or relevant field


• Good knowledge of Visas, Knowledge of ticketing software like Amadeus


• Fluency in English, knowledge of Excel, and PowerPoint.


• Hands-on experience leading travel groups will be considered an advantage


• Having driving experience will be considered an advantage.

Benefits


• Competitive salary commensurate with experience.


• Opportunities for professional growth and career advancement.


• Dynamic and collaborative work environment with a focus on innovation and creativity.


• Job Types: Full-time, Permanent

Schedule:


• Day shift


• Flexibility required based on operational needs and clients' travel schedules.

If you are interested and passionate about working and learn in an operations team in Adventures Overland, please share your resume

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