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Demand Operations Analyst

2 weeks ago

Bengaluru, Karnataka, India Qlik Full time US$ 80,000 - US$ 1,20,000 per year

What makes us Qlik?

A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

Demand Operations & Technology Analyst

The Demand Operations & Technology Analyst will manage and oversee processes and technology deployed to drive sales and marketing best practices and maximize demand generation efforts. They will focus on project and task management related lead follow-up, CRM hygien, performance management and best practice enablement of various sales tools providing training and enablement. This individual will report into the Global Demand Operations & Technology Director and work collaboratively across multiple business units including Marketing, Sales, Customer Success and IT to deliver and execute programs and operational initiatives.

What makes this role interesting?

  • Impactful Collaboration Across Teams: In this role, you'll work directly with multiple key business units such as Marketing, Sales, Customer Success, and IT, fostering cross-functional collaboration and a significant impact on global operations. You'll have the chance to influence and shape the way the company drives demand generation efforts and sales tools adoption, providing you with visibility and influence across the organization.

  • Varied and Dynamic Projects: This position offers a mix of project management, technology enablement, and performance optimization. You'll oversee systems that play a crucial role in sales and marketing, ensuring smooth operations, managing tools, and continuously optimizing processes. This dynamic role will allow you to solve complex challenges while driving tangible business results through effective demand generation systems.

  • Professional Growth in a Critical Field: As the company continues to invest in demand generation technology, this role provides the opportunity to work with cutting-edge tools and processes that directly impact business performance. You'll gain invaluable experience in CRM hygiene, system integrations, and process documentation while enhancing your skill set in a growing field.

Here's how you'll be making an impact:

  • Complex Problem Solving: The role involves troubleshooting issues within the demand generation systems and ensuring they operate as designed. As a result, candidates must possess a problem-solving mindset and technical acumen to manage the daily challenges of system performance.

  • Adoption & Enablement: Ensuring the effective rollout and adoption of systems and processes across global teams can be challenging, especially when balancing varied global business needs and technical readiness.

  • System Integration & Optimization: The integration of new demand generation tools and technologies, coupled with continuous optimization efforts, will require a candidate to stay adaptable, learn new tools quickly, and effectively manage change across teams.

We're looking for a teammate with:

  • 2+ years experience in a sales and marketing operations role; preferably with technical or software companies with proven track record of facilitating demand generation best practices
  • 2+ of experience working with CRM, marketing automation, lead management and database management
  • Proven success in working in highly matrixed organizations
  • Strong communicator with the ability to interact with all levels of the organization
  • Ability to drive process changes, communicate status and win agreement from stakeholders
  • Demonstrated ability to be proactive and take initiative to get things done
  • Ability to organize and manage multiple priorities
  • Analytical with a keen eye for detail
  • Strong knowledge of CRM systems – preferably

The location for this role is:

Bangalore, India

Apply now and help change how the worldtransforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities

More about Qlik and who we are:

Find out more about 'Life at Qlik' on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

  • Genuine career progression pathways and mentoring programs
  • Culture of innovation, technology, collaboration, and openness
  • Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra "change the world" day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ . Any information you provide will be treated according to Qlik's Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

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