CSD - Service Engineer - WZ

1 week ago

Dapodi Pune Maharashtra, India Lakshmi Machine Works Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Org Structure

CSD - WZ1-SR & Revenue Handling

Job posted on

Sep 15, 2025

Employee Type

Staff

Experience range (Years)

0 - 0

Support the SIC in Implementing service strategies to achieve organisational objectives

Implement business plan and strategy for respective areas in the respective Zone in alignment to the organizational strategy, vision and goals

Support the SIC in ensure leveraging of synergies to increase sales volume across the machine, services and spares, by ensuring a healthy information flow and governance on these functions

Achieve service target and provide guidance to sales engineers for good performance and achieving expected targets.

Evaluate and research on customer demands by analysing feedback from internal as well as extra sources to deliver premium customer experience

Building and maintaining strong relationships with key stakeholders, including customers, suppliers and internal departments, to ensure smooth delivery of service and spare parts.

Continuously assess customer complaints and requests and provide timely and effective solutions aligned with the clients' needs

Ensure machine commissioning with in target period with signing of commissioning report

Closing service request with in the target period 90% complaint closing on same day with signing of service report

Carry out preventive maintenance warranty / ASC as per the guidelines

Generating service revenue through non warranty service , Annual service contract as per target. Arrange to send ASC quote to customer after expiry of warranty period and follow up for ASC Order

Generating spares enquiry during service visit and achieve target. Arrange for quotation from HO spares dept

Ensure targeted Hit Ratio from enquiry to sale for spares business

Achieving revenue of ASC / Spares as per monthly target

Ensure adherence to business excellence processes and procedures in all activities related to the department

Suggest and use of latest technologies and tools for market analysis and, CRM, Dashboarding and real time reporting for service

Use of technology to automate and enhance efficiency of the service process

  • Team Member

    2 weeks ago

    Dapodi, Pune, Maharashtra, India Lakshmi Machine Works Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    DepartmentCSD - WZ2-SR & Revenue HandlingJob posted onSep 15, 2025Employee TypeStaffExperience range (Years)0 - 0Purpose of the Role1) Support the SIC in implementation of service strategies by handling annual service contracts(ASC) activitiesResponsibilities & AccountabilitiesSupport the SIC in implementation of service strategies by handling annual service...

  • ▷ [Immediate Start] Corporate Service Desk Central Surveillence

    2 weeks ago

    Mumbai, Maharashtra, India V-Konnect Associates Full time

    Oversight Control Conducting remote surveillance surprise branch visits periodically to identify process gaps implementation gaps and area for improvement Constant oversight of Key Risk Indicators open OR Audit items Deferrals Errors Complaints BCP Testing and periodically publishing of status report to CSD branches leaders Detailed RCA of Risk Fraud events...

  • Manager - LV-IA Sales-WZ

    3 days ago

    Pune, Maharashtra, India Schneider Electric Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Manager - IA Sales – WZ PuneDescription - ExternalLauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and...

  • Manager - LV-IA Sales-WZ

    3 days ago

    Pune, Maharashtra, India Schneider Electric Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description:Manager - IA Sales – WZ PuneDescription - ExternalLauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation...

  • General Manager Business Development Wz

    1 week ago

    Mumbai, Maharashtra, India Schneider Electric Full time

    Job Title Deputy General Manager - Business Development Data Centre Department LV Sales - Business Development Location Mumbai Maharashtra Reporting To General Manager - LV Sales - Business Development-WZ Lauritz Knudsen Electrical and Automation A unit of Schneider Electric India Pvt Ltd is a pioneering electrical and automation brand with a rich legacy of...

  • Customer Service Desk Executive

    2 weeks ago

    Pune, India Creaticity Full time

    Looking for CSD Executive / Helpdesk Executive for Mall. Experience in Retail / Mall preferred. - To attend all the walk-in customers. - To Make and receive calls and answer customer queries. - Report and get the customer common area in sync with service levels - Ensure the customer areas are maintained during operation hours - Data collection of footfalls...

  • Software Engineer

    3 days ago

    Pune, India Quess Corp Limited Full time

    We’re Hiring!1️⃣ Pega – Software EngineerExperience: 4+ YearsRole: Software Engineer (Pega)Notice Period: Immediate – 15 DaysLocation: Pune / Gurgaon (Hybrid)Join our Pega Desktops (ECM/CSD/TSD) team!Openings: 5Responsibilities:L3 Support – Code investigation, defect resolution, source code management, incident handling, service request...

  • Software Engineer

    4 days ago

    Pune, India Quess Corp Limited Full time

    We’re Hiring!1️⃣ Pega – Software EngineerExperience: 4+ YearsRole: Software Engineer (Pega)Notice Period: Immediate – 15 DaysLocation: Pune / Gurgaon (Hybrid)Join our Pega Desktops (ECM/CSD/TSD) team!Openings: 5Responsibilities:L3 Support – Code investigation, defect resolution, source code management, incident handling, service request...

  • Software Engineer

    4 days ago

    Pune, India Quess Corp Limited Full time

    🚀 We’re Hiring!1️⃣ Pega – Software Engineer💼 Experience: 4+ Years🔹 Role: Software Engineer (Pega)📅 Notice Period: Immediate – 15 Days📍 Location: Pune / Gurgaon (Hybrid)Join our Pega Desktops (ECM/CSD/TSD) team!💼 Openings: 5Responsibilities:L3 Support – Code investigation, defect resolution, source code management, incident...

  • Software Engineer

    4 days ago

    pune, India Quess Corp Limited Full time

    🚀 We’re Hiring!1️⃣ Pega – Software Engineer💼 Experience: 4+ Years🔹 Role: Software Engineer (Pega)📅 Notice Period: Immediate – 15 Days📍 Location: Pune / Gurgaon (Hybrid)Join our Pega Desktops (ECM/CSD/TSD) team!💼 Openings: 5Responsibilities:L3 Support – Code investigation, defect resolution, source code management, incident...