
Jira Admin+ Cloud + Script
2 weeks ago
Key Responsibilities
- Jira/Confluence/JSM System Administration
- Own the performance, reliability, and uptime of supported application like Jira and TestRail
- Manage application upgrades, Database upgrades, maintenance and setup
- Administer application, handle tier-3 tickets and address vulnerability in all supported applications.
- Minimize risks of reliability-related downtime, ensuring durability, availability and high performance
- Collaborate closely with all stakeholders to drive continuous improvement in system reliability.
- Write scripts to automate and handle administrative tasks
- Manage infrastructure (AWS or equivalent deployed infrastructure) behind each supported application.
- Migrate applications to other variants/tools based on business requirements.
Qualifications
· Bachelor's degree in computer science or related field.
·
10+ years
of relevant experience in
operations, analysis, and troubleshooting
of large-scale cloud based infrastructure or large scale on-premises deployments.
· Jira Workflow experience including:
o ScriptRunner/Groovy
o Jira Misc Workflow Extension (JMWE)
o Jira Workflow Toolbox (JWT)
o JSU Automation
· Proven expertise in
developing automation
using Python or other scripting languages.
· Strong
Linux/Unix
skills
· Experience
in Jira/Confluence/JSM system administration
,
maintenance, patch upgrades, administration, platform upgrades, L3 support, migration, platform enhancements and System scripting
- · Strong background in building and deploying
effective monitoring solutions
including alerting for proactive monitoring.
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