Info Specialist

Ensure timely, compliant, and high-quality access to scientific and medical literature by managing document delivery and copyright permissions in support of regulatory and business needs. Serve as a first point of contact for NKC InfoDesk enquiries, providing guidance and resolution tracking. Through efficient sourcing, permissions handling, and user support, contribute to the responsible use of information assets and enable informed decision-making across Novartis

Info Specialist - Asset Rights Management

Location – Hyderabad #LI Hybrid

About the Role:

Ensure timely, compliant, and high-quality access to scientific and medical literature by managing document delivery and copyright permissions in support of regulatory and business needs. Serve as a first point of contact for NKC InfoDesk enquiries, providing guidance and resolution tracking. Through efficient sourcing, permissions handling, and user support, contribute to the responsible use of information assets and enable informed decision-making across Novartis.

Key Responsibilities:

• Carry out basic database searches to verify bibliographic citations
• Get the subscribed materials online and ensure that they are accessible. Escalate access issues and broken links.
• Obtain material not held in Novartis Knowledge Center collection, selecting the best possible option
• Copyright permissions are verified under license / terms of use and laws.
• Independently handle incoming customer requests, escalate items if not re-solved.
• Provide learning programs and front-line guidance to users.
• Use InfoDesk Tracking system (ATT) to ensure proper tracking and resolution.
• Conduct Asset Rights Management projects, as required.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Essential Requirements:

• Master's or equivalent degree/diploma in Library and Information Science.
• At least 3-5 years of experience with interlibrary loan / document delivery including verification of bibliographic citations and location of items required.
• Experience practicing intellectual property law required, specifically in the areas of copyright and licensing will be an added advantage.

• Proven experience in customer service, preferably in a library environment.

• Broad knowledge of healthcare online tools and e-resources (database, e-journals, etc.)

• A keen interest in, and enthusiasm for, developments in library and information science.
• Attention to detail with the ability to complete a large volume of work quickly and independently

Desirable Requirements:

• Excellent written and oral English skills are required. Additional language skills advantageous.
• Ability to collaborate with global colleagues

Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us Learn more here:

You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

Division

Development

Business Unit

Universal Hierarchy Node

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Research & Development

Job Type

Full time

Employment Type

Regular

Shift Work

No

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.