IT Head

Key Responsibilities:

Application Strategy & Leadership

• Develop and execute the IT applications roadmap aligned with organizational priorities.
• Evaluate, recommend, and implement enterprise applications, including Oracle ERP, CRM, DMS, and other platforms.
• Collaborate with functional leaders in Sales, Supply Chain, Manufacturing, Finance, and HR to translate requirements into technology solutions.

Project & Program Management

• Lead the entire lifecycle of application projectsscoping, budgeting, implementation, testing, go-live, and stabilization.
• Ensure successful delivery of at least 2–3 end-to-end ERP implementations.
• Drive continuous improvement and adoption of best practices in project execution.

Application Operations & Governance

• Oversee the stability, performance, and security of critical business applications.
• Establish robust support processes for incident, change, and release management.
• Ensure compliance with SLAs, contracts, and internal governance standards.

Team & Vendor Management

• Build, mentor, and develop a team of business analysts, technical leads, and support staff.
• Manage relationships with technology vendors, system integrators, and consultants to achieve delivery excellence.

Innovation & Digital Enablement

• Explore and implement emerging technologies such as low-code platforms, analytics tools, and automation solutions.
• Lead digitization initiatives in key business areas including Sales Force Automation, Dealer Management, and Production Planning.

Key Interfaces:

• Internal: Sales, Finance, Manufacturing, Supply Chain, HR, R&D
• External: Technology Partners, Implementation Vendors, Consultants

Skills & Competencies:

• Strong understanding of business processes across Finance, Sales, and Supply Chain.
• Excellent project management, planning, and execution capabilities.
• Vendor negotiation and management skills.
• Effective leadership and team development ability.
• Analytical mindset and a pragmatic, solution-oriented approach.

Clear and persuasive communication with senior stakeholders