Quality Associate

6 days ago


Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Senior Associate - Quality||Excellent Communication _ Immediate joiner _ 1-3 Years experience

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400 clients with the help of our 44,000 employees.

Job Description

Job Description Primary Duties & Responsibilities –


• Complete Daily Quality checks as per the process requirement and meet the monthly sampling numbers for voice and non-voice processes.


• Document quality scores, and specific observations/ feedback/ comments in the monitoring form.


• Provides on time Feedback to the agents for the errors identified


• Complete RCA for all the errors identified.


• Create Error analysis/RCA Report within the defined timeline.


• Ensure the QA process adheres to ISO guidelines.


• Identify the improvement areas for staff and share it with the Assistant Manager – Quality


• Attend all the development and quality trainings that are identified for Quality Analyst/ Lead Quality Analyst


• Proficiency in MS Office applications such as Excel, PowerPoint, Word etc. Desired Experience and Skills
• Graduate / Post Graduate


• Overall work experience 1 yrs. experience.


• Preferred experience in General Insurance or service industry in quality domain. Excellent Communication skills - written & verbal


• Working knowledge of Excel & PowerPoint. Operations people can apply.

Open to look at the candidates from all the verticals, quality is an added advantage.

Qualifications

Desired Experience and Skills
• Graduate / Post Graduate

Experience LevelMid Level

  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Lead Associate - Transactional Quality(Accounts Payable/AP/PTP/ General Ledger Accounting) - Pune - REF81495C_ Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational...


  • Pune, Maharashtra, India Ghar Soaps Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    About the Role:We are seeking a diligent and detail-oriented Quality Control (QC) Associate to join our team in Himachal Pradesh. The ideal candidate will have hands-on experience in quality checking processes within warehouse operations for skincare or personal care products. This role is crucial to ensuring that only safe, compliant, and high-quality...


  • Pune, Maharashtra, India, Maharashtra Ghar Soaps Full time

    About the Role:We are seeking a diligent and detail-oriented Quality Control (QC) Associate to join our team in Himachal Pradesh. The ideal candidate will have hands-on experience in quality checking processes within warehouse operations for skincare or personal care products. This role is crucial to ensuring that only safe, compliant, and high-quality...


  • Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Lead Associate - Transactional Quality (PTP/Accounts Payable/AP) - Pune - REF82876F_ Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients...

  • Associate

    2 weeks ago


    Pune, Maharashtra, India Code Craft Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Associate at Code Craft, located in Pune. The Associate will be responsible for daily tasks such as performing research, analyzing data, preparing reports, and presenting findings. Additional responsibilities include collaborating with team members to...

  • Quality Specialist

    2 days ago


    Pune, Maharashtra, India DealerOn Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:The Quality Control Specialist is responsible for completing website audits for new and existing clients. The Quality Control Specialist performs specialized manual testing on pre-launch websites as well as audits on live sites for the Implementation and Support teams. The Quality Control Specialist will report to the Implementation Manager...


  • Pune, Maharashtra, India BNY External Career Site Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Specialist Quality Engineer will not only inject Quality at each and every layer of the application & every step of the SDLC but also help solve some of the most complex automation challenges that impact a lot of business areas. Will play a key role in Shifting Left and enable CI/CD Pipelines. Will also help with constantly improving the efficiency of the...


  • Pune, Maharashtra, India EXL Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesConduct Transaction Monitoring as per guidelines defined in the Process mapsPrepare transaction monitoring reports and ensure timely and accurate reportingParticipate in calibration exercises on a regular basis to ensure consistency in measurement.Conduct ongoing analysis of quality performance and recommend actions for improvement at...

  • Quality Manager

    1 week ago


    Pune, Maharashtra, India The Ritz-Carlton Hotel Company, L.L.C. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryProcurement, Purchasing, and Quality AssuranceLocationThe Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India, 411006VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryThe position is responsible for implementing quality assurance processes that meet the company's mission...

  • Quality Engineer

    1 week ago


    Pune, Maharashtra, India ECOLAB Full time ₹ 4,50,000 - ₹ 9,50,000 per year

    Job Description Quality Analyst II (Associate Level) EDUCATION: Minimum Bachelors degree in engineering or scientific discipline (Pharmacy/biologics, Computer Science & Engineering, Instrumentation preferred)EXPERIENCE:Minimum 2-3 years relevant experience in Computer Systems validation and Instrument validation RESPONSIBILITIES:Knowledge of 21CFR Part 11...