BMS/IOT Operator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Title: BMS / IoT Operator

Department: Engineering / Facilities Management

Reports to: Engineering Manager/ Facilities Manager

Role Overview

The BMS Operator is responsible for the effective operation, monitoring, and maintenance of the Building Management System (BMS) and associated equipment to ensure optimum performance, safety, and comfort in the facility. The operator provides real-time system monitoring, responds to alarms, troubleshoots issues, and coordinates with maintenance teams to resolve technical problems.

Key Responsibilities

Monitor the day-to-day operation of the Building Management System (BMS / IoT ) for HVAC, lighting, power, safety, and security systems.

Respond promptly to BMS alarms and faults, undertake initial diagnosis, and escalate unresolved issues to maintenance or specialist teams as required.

Perform routine operational checks and data logging to identify trends or abnormalities in system performance.

Report and record incidents, maintenance activities, and system changes in the appropriate logs and systems.

Support preventive and corrective maintenance activities by providing system data, operational insights, and technical assistance.

Update BMS parameters/settings based on supervisor/engineering manager instructions within approved limits.

Ensure compliance with safety, environmental, and operational policies of the facility.

Coordinate with other operational staff, contractors, and vendors for maintenance and service interventions.

Maintain documentation, as-built drawings, and operation manuals related to BMS and associated systems.

Participate in emergency response and facility upgrade projects as required.

Qualifications & Experience

Diploma/ITI/Technical certificate in Electrical, Mechanical, Electronics, or related engineering field.

Experience (+ years) in BMS operation or facilities management in a similar environment.

Good knowledge of building services (e.g., HVAC, electrical, fire alarm, security, plumbing).

Familiarity with BMS platforms and supervisory control systems (e.g., Schneider, Siemens, Honeywell, Johnson Controls).

Basic knowledge of computer operation and standard software (MS Office, Email, etc.).

Strong communication and teamwork skills.

Key Competencies

Analytical thinking and problem-solving

Attention to detail and accuracy

Ability to remain calm and act quickly during system alarms or facility emergencies

Willingness to work in shifts, weekends, or on-call as required

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.