Desktop Team Lead

3 days ago

Delhi Gurugram NCR New Delhi, India Rentfoxxy Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Office Location - Gurugram only

Employment Type: Full-Time

About RentFoxxy

RentFoxxy is a well-established and trusted brand committed to delivering high-quality rental laptops at affordable costs. Our mission is to simplify technology access for businesses by offering a wide range of rental and refurbished devices from top brands. We cater to the evolving tech needs of startups, SMEs, and large enterprises across India.

Role Overview

We are seeking a skilled and experienced Team Leader Laptop Hardware Repair to lead and manage our laptop repair operations at our Gurugram facility. This role involves overseeing a team of 5+ hardware technicians, ensuring timely, high-quality repairs, and maintaining operational efficiency in a fast-paced, high-volume environment.

Key Responsibilities

  • Supervise and manage day-to-day laptop repair activities for rental and refurbished units
  • Allocate repair tasks, set priorities, and monitor team performance to ensure high productivity
  • Diagnose and resolve hardware issues in laptops (motherboards, displays, keyboards, batteries, etc.)
  • Ensure all repairs meet RentFoxxys quality standards, SLAs, and turnaround time commitments
  • Maintain inventory of spare parts, tools, and equipment to support uninterrupted operations
  • Implement and enforce SOPs, safety protocols, and ESD (Electrostatic Discharge) standards
  • Provide hands-on training, mentoring, and feedback to team members to enhance technical capabilities
  • Collaborate with logistics, procurement, QC, and customer support teams to ensure smooth workflows
  • Prepare and present reports on team performance, repair status, defect trends, and inventory usage

Required Skills & Qualifications

  • Minimum 5 years of hands-on experience in laptop hardware repair
  • At least 2 years of experience managing a team of technicians (team size: 8–15 preferred)
  • In-depth knowledge of hardware components across leading laptop brands (HP, Dell, Lenovo, etc.)
  • Prior experience in high-volume repair environments (rental, service center, or refurbishing)
  • Strong leadership, task delegation, and organizational abilities
  • Proficiency in Excel, Google Sheets, and inventory/ticketing tools
  • Familiarity with ESD safety practices and quality control protocols

Preferred Qualifications

  • Diploma or Certification in Hardware Engineering, IT, or related technical field
  • Prior experience in the laptop rental or refurbishing industry

  • Desktop Support Engineer

    4 days ago

    Delhi, NCR, India Team Computers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Desktop Support Engineer L2Location: Civil Lines, DelhiJob Summary:We are looking for a Desktop Support Engineer with hands-on experience in supporting desktops, laptops, printers, and Microsoft applications. The ideal candidate should be skilled in troubleshooting hardware/software issues, managing user accounts in Active Directory, and working...

  • Desktop Packaging Lead

    2 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    The ideal candidate will report into the Desktop Packaging Lead, and ensure the successful development of software applications across various platforms. This role requires a deep understanding of desktop internals for both Windows and Mac environments, as well as expertise in modern packaging technologies and deployment solutions.Essential Functions of the...

  • Desktop Packaging Lead

    3 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    The ideal candidate will report into the Desktop Packaging Lead, and ensure the successful development of software applications across various platforms. This role requires a deep understanding of desktop internals for both Windows and Mac environments, as well as expertise in modern packaging technologies and deployment solutions. Essential Functions of the...

  • Team Lead

    3 weeks ago

    New Delhi, India Programmers.io Full time

    Job Description: Job Title: Team Lead- Power BI Shift Timings: Should be able to work until 10:30 PM IST Location: PAN INDIA Remote, Work from Home Experience Required:7 - 15 YearsNote- Please ensure the Power BI Desktop App is installed on your laptop/system in advance of the interview.Strong expertise in Power BI, DAX, SQL, Data Modelling, PowerBi...

  • Team Lead

    2 weeks ago

    New Delhi, India Programmers.io Full time

    Job Description:Job Title: Team Lead- Power BIShift Timings:Should be able to work until 10:30 PM ISTLocation: PAN INDIA Remote, Work from HomeExperience Required:7 - 15 YearsNote- Please ensure the Power BI Desktop App is installed on your laptop/system in advance of the interview.- Strong expertise in Power BI, DAX, SQL, Data Modelling, PowerBi services, -...

  • Desktop Engineer

    3 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Essential Functions of the Job:Enable the business through technology Develop and deliver desktop systems and solutions Effectively and efficiently support projects during their engineering and transition phases Lead small project teams and subject matter teams as required Maintain adherence to architectural standards/principles, global product-specific...

  • Desktop Engineer

    2 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Essential Functions of the Job:- Enable the business through technology - Develop and deliver desktop systems and solutions - Effectively and efficiently support projects during their engineering and transition phases - Lead small project teams and subject matter teams as required - Maintain adherence to architectural standards/principles, global...

  • Desktop Engineer

    2 weeks ago

    Delhi, NCR, India Smartnet Software Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Provide desktop support and administration* Collaborate with IT team on projects and initiatives* Ensure data security and backup procedures* Maintain hardware and software inventory

  • Desktop Support

    4 weeks ago

    Delhi, Noida, Delhi NCR, India Aviorion Private Limited Full time

    Job Description Job Summary: We are looking for a motivated and technically skilled IT Support Technician with at least 1 year of hands-on experience in desktop hardware support, CCTV systems, biometric devices, and store coordination. The ideal candidate will have a solid understanding of troubleshooting and repairing desktop and surveillance systems,...

  • Desktop Engineering

    2 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Greetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 Yr- Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc - Experience in troubleshooting performance related issues escalated...