4950086-Assistant Manager
1 week ago
Primary Responsibility Handling Contact Center (Life Policy Admin & Claims) for a US based client. Performance Parameters Process performance – as per agreed SLAs/ KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle escalations/ Supervisor calls Provide inputs on process and system to the team members. Client Interaction, where required at the level of Supervisors. Ensure compliance with internal policies and procedures, external regulations and information security standards. Conduct Reward and Recognition ceremonies along with other engagement activities Prepare and propose plan for attrition control and employee development Competencies & Skills Good experience in handling contact center operations Good comprehension and proficient voice skills High level of computer proficiency. Coaching and Feedback ability. Clear written and verbal communication. Has a bias for action. Superior Implementation Intellectually agile and analytical Operations Management Makes the Client the compelling focus of the business Wins the talent war through effective people management Values & Behavior Customer Service Orientation. Quality Orientation. Empathy for effective on the job coaching and feedback.
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4950086-Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India EXL Full timePrimary Responsibility Handling Contact Center (Life Policy Admin & Claims) for a US based client. Performance Parameters Process performance – as per agreed SLAs/ KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental...
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Accounts Executive
4 days ago
Chennai, Tamil Nadu, India GST Manager Full timeJob Description - Accounts Executive (Chennai)About GST Manager :GST Manager ) is a fast-growing financial and taxation services company specializing in GST compliance, indirect tax consulting, accounting solutions, and business advisory. With a presence across multiple locations in India, we support businesses of all sizes in simplifying tax operations and...
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assistant manager
2 weeks ago
Chennai, Tamil Nadu, India Hyatt Full timeSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.To assist in managing the Reservations and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield...
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Assistant Manager
7 days ago
Chennai, Tamil Nadu, India MindPlus Full timeAbout the Role: The Assistant Manager Chennai Branch will assist the Branch Manager in handling the daily B2B operations of the Branch through the dealer network, engaging in sales and distribution of porcelain tableware, ensuring excellent customer service and achieving sales goals. This role involves maintaining showroom standards at the Branch and...
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Assistant Manager
7 days ago
Chennai, Tamil Nadu, India 4i Apps Full timeKey Responsibilities Financial Reporting Analysis Prepare monthly, quarterly, and annual financial statementsAssist in variance analysis against budgets and forecastsSupport management with financial insights and performance metrics for decision-makingEnsure accurate recording of revenues, expenses, and project costsBudgeting Forecasting Assist in the...
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Assistant Manager
4 days ago
Chennai, Tamil Nadu, India AGS Health Full timeJob Description:The Assistant Manager IT Operations will support the IT Operations Manager in overseeing the day-to-day operations of the IT department. This role involves managing IT infrastructure, ensuring the availability and reliability of IT systems, and leading a team of IT professionals. The ideal candidate will have strong technical expertise,...
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Assistant Manager
19 hours ago
Chennai, Tamil Nadu, India Advanced Construction Technologies Private Limited Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Chennai, India, for an Assistant Manager. The Assistant Manager will be responsible for managing day-to-day operations, supervising teams, and ensuring project delivery timelines are met effectively.Additional responsibilities include coordinating...
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Assistant Manager
1 week ago
Chennai, Tamil Nadu, India Varicon Sustainergy Dynamics Ltd Full timeJoin our growing teamAs an Assistant Manager - Engineering, you will support the Engineering Team in overseeing projects, providing technical guidance, and ensuring timely, budget-conscious delivery. Collaborate across departments, optimize processes, and be a driver of continuous improvement.Key Responsibilities :Assist in planning, coordinating, and...
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Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India G MAX Logistics Pvt. Ltd. Full timeAssistant or Deputy Manager for Ocean Freight Pricingneed Strong knowledge in ocean freight pricing/ inco Terms/ good Liner contacts
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Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India Genuine Biosystem Private Limited Full timeCompany DescriptionGenuine Biosystem Pvt Ltd (GBPL) is a prominent operating company in the Indian market with 16 years of continuous market presence. Known for its high production standards in (IVD) Invitro Diagnostic reagents, kits, and Laboratory Medical equipment, GBPL responds quickly to emerging market demands. All products are ISO & CE Certified, and...