Quality Analyst

2 weeks ago


Gurgaon, Haryana, India Em Sol Co In Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Report results of evaluations to appropriate Quality/Operations stakeholders

Achieve departmental productivity requirements

Facilitate remote call monitoring sessions as needed

internal quality audits

internal & external calibration sessions

Required Candidate profile

Experience in managing international voice clients preferably in Banking/Insurance/Healthcare

2+yrs of experience

BPO industry

immediate joiners

Suvidha Mahajan


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