
ServiceNow Admin/Developer
5 days ago
ServiceNow Developer / BA (Admin + ITSM)
Locations: Remote
Pune | Bangalore | Chennai | Indore | Noida | Gurgaon (1–2 days/month onsite)
Working Hours: 11:00 AM – 8:30 PM IST
Contract Duration: 6 Months
Experience Required: 5–7 Years
Note: Immediate joiners only
Role Overview
We are looking for an experienced ServiceNow Developer / Business Analyst with strong ServiceNow Administration & ITSM expertise. The role involves customization, administration, and support of ServiceNow modules while collaborating with clients and stakeholders to deliver scalable solutions.
Key Responsibilities
- Configure, customize & administer ServiceNow modules (Incident, Problem, Change, Asset, Service Catalog)
- Support end-users, resolve tickets, and maintain workflows within SLAs
- Facilitate Change Advisory Board (CAB) meetings & manage change tickets
- Develop reports, dashboards, templates & system documentation
- Work on upgrades, migrations, and version standardization of ServiceNow
- Collaborate with clients to gather requirements & deliver sustainable solutions
- Ensure adherence to Agile practices and ITSM best practices
Required Skills
3+ years in ServiceNow Service Management (Incident, Problem, Change, Asset, Catalog)
Hands-on development, customization & administration experience
ServiceNow Systems Administrator Certification (mandatory)
Experience with ITBM applications (Ideation, Demand, PPM, Resource Mgmt.)
Strong communication & stakeholder management skills
Familiarity with Agile methodology
Job Types: Full-time, Contractual / Temporary
Contract length: 6 months
Pay: ₹80, ₹90,000.00 per month
Experience:
- ITSM: 4 years (Required)
Work Location: Remote
Speak with the employer
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