ServiceNow Admin/Developer

4 days ago

Remote, India Technology Next Full time ₹ 8,00,000 - ₹ 9,00,000 per year

ServiceNow Developer / BA (Admin + ITSM)

Locations: Remote

Pune | Bangalore | Chennai | Indore | Noida | Gurgaon (1–2 days/month onsite)

Working Hours: 11:00 AM – 8:30 PM IST

Contract Duration: 6 Months

Experience Required: 5–7 Years

Note: Immediate joiners only

Role Overview

We are looking for an experienced ServiceNow Developer / Business Analyst with strong ServiceNow Administration & ITSM expertise. The role involves customization, administration, and support of ServiceNow modules while collaborating with clients and stakeholders to deliver scalable solutions.

Key Responsibilities

  • Configure, customize & administer ServiceNow modules (Incident, Problem, Change, Asset, Service Catalog)
  • Support end-users, resolve tickets, and maintain workflows within SLAs
  • Facilitate Change Advisory Board (CAB) meetings & manage change tickets
  • Develop reports, dashboards, templates & system documentation
  • Work on upgrades, migrations, and version standardization of ServiceNow
  • Collaborate with clients to gather requirements & deliver sustainable solutions
  • Ensure adherence to Agile practices and ITSM best practices

Required Skills

3+ years in ServiceNow Service Management (Incident, Problem, Change, Asset, Catalog)

Hands-on development, customization & administration experience

ServiceNow Systems Administrator Certification (mandatory)

Experience with ITBM applications (Ideation, Demand, PPM, Resource Mgmt.)

Strong communication & stakeholder management skills

Familiarity with Agile methodology

Job Types: Full-time, Contractual / Temporary

Contract length: 6 months

Pay: ₹80, ₹90,000.00 per month

Experience:

  • ITSM: 4 years (Required)

Work Location: Remote

Speak with the employer

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