Fraud Operations Analyst
23 hours ago
Role & responsibilities
- Monitor transactions and activities to identify potential fraud patterns or anomalies.
- Investigate suspected fraudulent activities and prepare detailed reports with findings.
- Collaborate with cross-functional teams (Operations, Risk, Compliance) to implement fraud prevention measures.
- Utilize data analytics tools to detect and analyze suspicious trends or behaviors.
- Maintain documentation of cases, escalation logs, and fraud prevention controls.
- Ensure compliance with company policies, data protection standards, and regulatory requirements.
- Support the development of fraud detection strategies and continuous process improvements.
- Handle customer escalations related to fraud investigations professionally and promptly.
Preferred candidate profile
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and documentation abilities.
- Experience of fraud management systems, transaction monitoring tools,
- Work location at Powai, a leading financial advisory.
- Time 12:00 pm - 9:00 Pm
- 2:00 Pm - 11:00
- 5 Days working
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