MGR (SERVICE - MC) - Chennai RO

1 week ago

Chennai, Tamil Nadu, India Bajaj Auto Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Experience

3 - 8 Years

Location

Tamil Nadu

Nature of Job

After-Sales

Job role

Product & Field Support

Job Description

BU – MC Department ( Service – MC )

EX - Service

Job Location

Regional Office

BU / Dept

MC BU

Level / Grade

EX

Job Role/ Function

Service

Designation

Area Service Manager

1

Educational Qualification

Necessary:

B. E.

Premium college with a very good academic record

Optional:

MBA

2

Age

Minimum:

Maximum:

33 YRS

3

Experience

Minimum:

3

Maximum:

8

Industry Specifications:

OEM Automotive

Preferred Exposure:

ASM - Service

4

Reporting

Report to (Designation)

No. of Reportees

Direct Reporting

RM - Service

Individual Contributor

Indirect Reporting (if any)

NA

NA

5

Job Responsibilities

  • Handling territory as ASM.
  • Step up the customer experience.
  • Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth
  • Product performance feedback and competition benchmarking.
  • TPM Implementation at Dealerships and drive the Service agenda
  • Tracking competitor activities and keeping abreast with the latest trends and requirements.
  • Readiness for new products.
  • Product failure report and analysis to HO team.
  • Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA
  • Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.
  • Service network/ Capacity expansion as per DSS norms – Dealers & ASDs.
  • Control on Warranty Claims
  • Promoting Sales by providing service support.
  • Promoting Genuine Spares Sales.

6

Competency Requirements

Technical/ Functional:

Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of Finance

Behavioral:

Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus

7

Interface

Internal

External

Direct Interface

Sales, Marketing, Spares, Network

Dealers

Development, Central Quality Assurance

Indirect Interface

-

-

8

Any other specific requirements

Candidate should know local language spoken in the region

  • ro/stp/etp-service engineer

    7 days ago

    Chennai, Tamil Nadu, India Visvak Engineers Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    **Company DescriptionRO/STP/ETP/MANUFACTURINGRole Description**This is a full-time on-site role for an RO/STP/ETP-Service Engineer, located in Chennai. The Service Engineer will be responsible for providing field service and technical support, troubleshooting, and performing maintenance and repair tasks for Reverse Osmosis (RO), Sewage Treatment Plant (STP),...

  • RO Service Engineer

    3 days ago

    Chennai, Tamil Nadu, India CLAR AQUA PVT LTD Full time ₹ 2,76,972 - ₹ 3,08,041 per year

    Key Responsibilities:Installation and commissioning of RO water purifiers at client locations.Conduct regular preventive maintenance and servicing of RO systems.Diagnose technical problems and carry out corrective repairs.Maintain proper documentation of service reports, spare usage, and customer feedback.Provide demonstrations and basic training to...

  • Ro Service Engineer

    1 week ago

    Chennai, Tamil Nadu, India Clar Aqua Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Installation and commissioning of RO water purifiers at client locations.Conduct regular preventive maintenance and servicing of RO systems.Diagnose technical problems and carry out corrective repairs. Required Candidate profileMaintain proper documentation of service reports, spare usageEnsure timely responses to customer service requests and complaints.

  • Ro technician

    3 days ago

    Chennai, Tamil Nadu, India CLAR AQUA PVT LTD Full time ₹ 2,40,000 - ₹ 3,02,880 per year

    Qualification: Any DegreeExperience:Installation and commissioning of RO water purifiers at client locations.Conduct regular preventive maintenance and servicing of RO systems.Diagnose technical problems and carry out corrective repairs.Maintain proper documentation of service reports, spare usage, and customer feedback.Provide demonstrations and basic...

  • Walk in Drive || Dot Net Developer || Chennai || 5 To 10 yrs

    1 week ago

    Chennai, Tamil Nadu, India Incedo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    WALK-IN DRIVE || 23-Aug || CHENNAICompany : INCEDORole : Dot Net DeveloperExp : 5-10 yrsLocation : ChennaiPrimary Skill:C#, .Net Core, SQL, EF Core, Linq query, Microservices, MVC, , WCF.Secondary Skill:Azure (APIM, App Services, App insights, KeyVault, Storage , AD). Basic understanding of Docker.Work Mode : 5 Days work from officeShift : 1-10pmNotice :...

  • Service engineer eot crane

    4 weeks ago

    Chennai, Tamil Nadu, India MUHIL SERVICE Full time

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer specializing in EOT cranes, located in Chennai. The Service Engineer will be responsible for troubleshooting, providing technical support, conducting field service visits, and ensuring the maintenance and repair of EOT cranes. The role...

  • Service engineer eot crane

    4 weeks ago

    Chennai, Tamil Nadu, India MUHIL SERVICE Full time

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer specializing in EOT cranes, located in Chennai. The Service Engineer will be responsible for troubleshooting, providing technical support, conducting field service visits, and ensuring the maintenance and repair of EOT cranes. The role...

  • Service Engineer

    7 days ago

    Chennai, Tamil Nadu, India JR Communication & Power Service Full time ₹ 15,000 - ₹ 21,000 per year

    * Perform installation, commissioning, and configuration of UPS systems and batteries at customer sites.* Diagnose and repair technical issues related to UPS and battery systems.* Carry out routine preventive maintenance as per schedule.* Respond to customer service calls and provide efficient field support.* Provide basic training to customers on installed...

  • Engineer - Field Service (Chennai)

    1 week ago

    Chennai, Tamil Nadu, India Milacron Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position SummaryThe role will be responsible for providing end-to-end support to customers from the installations of machines to breakdown and spares support, and also responsible for the aftermarket sales revenue for the territory.Work You'll DoTo Provide End-to-end support to customers from Installation of Machines to breakdown calls, machine problems,...

  • Front Office Supervisor

    7 days ago

    Chennai, Tamil Nadu, India Ramada Plaza Chennai Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWelcome to Ramada Plaza Chennai, where classic sophistication meets modern elegance – redefining true world-class hospitality for Chennai city. Conveniently located in the heart of the business district and close to the international airport, the Chennai Trade Centre, and the Information Technology Park, Ramada Plaza Chennai is ideal for...