Client Retention Specialist

A Client Retention and Renewal Executive at Petpooja helps existing customers stay happy, solves their problems, and ensures they continue using Petpooja's services. The main tasks are engaging with customers, resolving issues, and working with the team to retain clients and renew their subscriptions

Company DescriptionEstablished in 2011, Petpooja is the largest SMB SaaS company with over 100,000 clients in India, the Middle East, the UAE, South Africa, and Canada. We provide holistic management solutions for the restaurant industry, encompassing billing, inventory management, online ordering, and comprehensive management modules. We operate in more...

We're Hiring: Customer Success Specialist (CSS)Location:Ahmedabad, GujaratExperience:2–3 yearsFunction:Relationship Management & RetentionAre you passionate about building meaningful client relationships and ensuring customer delight?We're looking for aCustomer Success Specialistwho can turn great partnerships into long-term success stories.What You'll...

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3+ YearsWork from OfficeWe are seeking an experienced Veeam Specialist / Backup Specialist to join our Managed Services team. The ideal candidate will be responsible for designing, implementing, monitoring, and maintaining backup and disaster recovery solutions across multiple client environments. This role requires strong expertise in Veeam Backup &...

JD:Client Analysis and Opportunity IdentificationEffective Query HandlingRelationship Cultivation and EngagementOnboarding New ClientsProactive CommunicationComplaint Management and Retention StrategiesAccurate Record Keeping

In this role, you will be responsible for building and maintaining long-term relationships with clients. You will serve as the primary point of contact for client inquiries, requests, and concerns, ensuring that you understand their needs and coordinate with internal teams to provide timely solutions. Your aim will be to ensure high levels of client...

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Applied Software is a leading fintech product company in the investment and wealth management space. Our flagship suite, WealthSpectrum, powers 250+ investment managers worldwide, overseeing assets of over US$300 billion. Trusted by top financial institutions, we deliver scalable, innovative solutions that drive efficiency and performance.We are now looking...