Client Retention Specialist

A Client Retention and Renewal Executive at Petpooja helps existing customers stay happy, solves their problems, and ensures they continue using Petpooja's services. The main tasks are engaging with customers, resolving issues, and working with the team to retain clients and renew their subscriptions

Company DescriptionEstablished in 2011, Petpooja is the largest SMB SaaS company with over 100,000 clients in India, the Middle East, the UAE, South Africa, and Canada. We provide holistic management solutions for the restaurant industry, encompassing billing, inventory management, online ordering, and comprehensive management modules. We operate in more...

Job Overview:We are looking for a Client Support Specialist to provide exceptional service and ensure client satisfaction. You will be responsible for managing client queries through calls, emails, and chat while maintaining strong relationships and ensuring timely issue resolution.Key Responsibilities:Handle client inquiries and provide accurate information...

We're Hiring: Customer Success Specialist (CSS)Location:Ahmedabad, GujaratExperience:2–3 yearsFunction:Relationship Management & RetentionAre you passionate about building meaningful client relationships and ensuring customer delight?We're looking for aCustomer Success Specialistwho can turn great partnerships into long-term success stories.What You'll...

Role: Recruitment & Client Excellence SpecialistExperience: 2- 5 years (preferred from hiring platform background or consultancy background)About the Role:We are looking for a dynamic professional with 25 years of experience in recruitment, client servicing, and account management, preferably from a consultancy or hiring platform background. The role...

3+ YearsWork from OfficeWe are seeking an experienced Veeam Specialist / Backup Specialist to join our Managed Services team. The ideal candidate will be responsible for designing, implementing, monitoring, and maintaining backup and disaster recovery solutions across multiple client environments. This role requires strong expertise in Veeam Backup &...

JD:Client Analysis and Opportunity IdentificationEffective Query HandlingRelationship Cultivation and EngagementOnboarding New ClientsProactive CommunicationComplaint Management and Retention StrategiesAccurate Record Keeping

Experience Requirements Minimum: 1 – 3 years Industry Preference: Open (experience in client servicing, administrative support, orback-office preferred) Language Proficiency: English (fluency in verbal and written communication)Job SummaryWe are seeking a proactive Client Service and Operations Executive to join our team. Thisrole involves...

Job ProfileAs a Senior Client Account Manager, you'll be the trusted advisor and primary point of contact for our agency partners. You'll go beyond day-to-day coordination to strategically oversee client portfolios, ensuring long-term retention, account growth, and profitability. You'll collaborate with cross-functional teams (project managers, developers,...

We are hiring forClient Account Managerroles. Kindly go through the job and company details below.Job Location:AhmedabadWorking Days:5Timings:9:45 AM to 7:15 PMExperience:4 - 5 yearsDifferent Zone-wise TimingsAU Zone:5 am to 2.30 pmUK Zone:12 pm to 9.30 pm (can vary depending on business needs)US Zone:6 pm to 3.30 amAbout ElsnerElsner Technologies Pvt. Ltd....