L2 Network Voice Engineer

6 days ago

Others, India Intertec Systems Full time ₹ 10,00,000 - ₹ 20,00,000 per year

Job Title : Senior Technical Support Engineer - Network Voice Engineer

Education : Bachelors degree in computer science, Telecommunications, or related field.


Experience : 6 to 8 years


Certification :


- CCNA Voice/CCNP Collaboration

- Microsoft Teams Voice Certification

- Avaya, Genesys, or other VoIP certifications

- ITIL Foundation

Responsibilities :


- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, CUBE, and SIP trunking.

- Implement voice gateways, dial plans, QoS policies, and session border controllers (SBCs).

- Integrate Microsoft Teams, Zoom Phone, or other cloud-based telephony solutions.

Troubleshooting & Support (L2/L3) :


- Resolve call routing issues, codec mismatches, latency, jitter, and packet loss in VoIP networks.

- Debug SIP, H.323, MGCP, and RTP/RTCP protocols using Wireshark, SIPp, or other tools.

- Provide L2 escalation support for voice-related incidents and outages.

Monitoring & Optimization :


- Monitor voice quality metrics (MOS, Jitter, Latency) using tools like SolarWinds, Cisco Prime, or IR Prognosis.

- Optimize QoS policies for voice traffic prioritization.

- Perform capacity planning and upgrades for VoIP infrastructure.

Security & Compliance :

- Implement voice security measures (TLS, SRTP, firewall policies for VoIP).

- Ensure compliance with PCI-DSS, HIPAA, or other regulatory standards (if applicable).

Collaboration & Documentation :


- Work with network, security, and cloud teams for cross-functional projects.

- Maintain network diagrams, SOPs, and change management records.

- Provide 24/7 network and security support as required.

Mandatory :


- Cisco UC Suite (CUCM, CUC, UCCX, CUBE, IMP)

- SIP, H.323, MGCP, RTP/RTCP protocols

- Voice Gateway Configuration (ISDN, PRI, FXO/FXS, SIP Trunking)

- QoS for Voice (DSCP, LLQ, AutoQoS)

- Experience with Cisco Jabber, Webex, and MRA deployments.

- Troubleshooting with Wireshark, RTMT, etc.

- Session Border Controllers (AudioCodes, Oracle SBC, Cisco CUBE)

- Basic Networking (VLANs, Routing, Firewall ACLs for VoIP)

- Strong understanding of network infrastructure, design, and troubleshooting.

- Excellent communication skills in English (both verbal and written).

- Ability to work efficiently in a team-oriented environment with high self-motivation.

- A customer-focused mindset with strong delivery service ethics.

- Good understanding of Monitoring tools such as SolarWinds, Manage Engine Ops Manager, Zabbix etc.

- Willingness to work in a 24/7 support window.

- Good understanding of the ITSM processes.

Skills :


- QoS

- Cisco Unified Communications

- SIP Protocol

- Wireshark

- Solarwinds/Manage Engine

- Voice Over IP (VoIP)

- Cisco Webex

- Cisco Routers

  • L2 Network

    5 days ago

    Others, India Intertec Systems Full time ₹ 60,00,000 - ₹ 1,20,00,000 per year

    Skills : Network Security, F5 LTM, Cisco Networking, Palo Alto, Firewall Management, VPN Administration, SSL/TLS, Intrusion Detection. Job Title : Network & Security Analyst L2 (Indore, India) Job Purpose : We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring,...

  • Senior Chief Engineer

    2 weeks ago

    Others, India Career Makers Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description : Role and Responsibilities : - Design and develop generic AI acceleration framework for GPUs, CPUs and NPUs. - Prune and optimize trained AI models of telco use cases. - Optimize Neural Network libraries to best adopt to underlying compute platform. - Implement and verify the generic AI framework and optimized models. -...

  • i2k2 - Azure DevOps Engineer - Linux/Windows OS

    4 days ago

    Others, India I2K2 Networks (P) Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position : Azure DevOps Engineer Experience : 2 to 5 Years Must Have : Strong in-hand experience in Azure, DevOps, Linux, Windows, Active Directory, IIS, etc. Location : Noida Sector 63 (Work From Office) Working Days : 5 Notice Period : LOOKING FOR IMMEDIATE TO 15 DAYS JOINERS. Job Description : A technical L2 role wherein a...

  • Artificial Intelligence/Machine Learning Engineer

    4 days ago

    Others, India ReachIvy (Reach Education Pvt. Ltd.) Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Job Description : We are seeking a highly skilled AI/ML Engineer to join our team and drive the development of an AI-powered, voice-first product. The ideal candidate will combine strong machine learning expertise with hands-on experience in building and integrating voice, speech, and natural language technologies using both open-source and commercial...

  • Full Stack Developer

    4 days ago

    Others, India ReachIvy (Reach Education Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Description : Job Description : Full Stack Developer. Company : Reach Education Pvt. Ltd. ). Location : Nariman Point, Mumbai, India (On-site). Reach Education Pvt. Ltd. is an educational services firm based in Mumbai, India. Founded by HBS (MBA 10) and CMU (Tepper 03) alum Vibha Kagzi, we are a premium higher education...

  • Kubernetes Engineer

    4 days ago

    Others, India Spydra Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the Role : We are seeking a highly skilled Kubernetes Expert to join our engineering team. You will be responsible for designing, implementing, and maintaining robust Kubernetes clusters and containerized environments, ensuring scalability, performance, and security for our applications. You will work closely with development, DevOps, and...

  • Database Engineer

    1 week ago

    Others, India Equifax Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    The Database Engineer will be actively involved in the evaluation, review, and management of databases. You will be part of a team who supports a range of Applications and databases. You should be well versed in database administration which includes installation, performance tuning and troubleshooting. A strong candidate will be able to rapidly...

  • Mobius - Technical Support Engineer - SnapLogic Platform

    7 days ago

    Others, India Mobius by Gaian Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the Role : We are looking for a proactive and skilled Technical Support Engineer with expertise in Linux systems, cloud platforms, and integration tools such as SnapLogic. You will play a critical role in ensuring seamless IT operations, resolving technical issues, and supporting integration processes that drive business efficiency. Key...

  • DevOps Engineer

    2 weeks ago

    Others, India INTRAEDGE TECHNOLOGIES PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior DevOps EngineerExperience : 5 yrsLocation : Pune (Hybrid) We are seeking a skilled Senior DevOps Engineer to join our dynamic DevOps team. As a Senior DevOps Engineer, you will be responsible for implementing, maintaining, and enhancing our continuous integration and delivery (CI/CD) pipelines, infrastructure automation, and deployment...

  • Senior Machine Learning Engineer

    2 days ago

    Others, India Snaphunt Pte Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Description : - Great work environment - Leadership Role - Excellent career development opportunities We help global enterprises navigate this complexity with intelligent next-gen digital solutions that drive agility, efficiency, and impact. The Job : Mandatory Skills (must-have) : - Expertise in ML & AI (classical ML,...