Front Office Assistant
2 days ago
Company Description
Fortune Park Hotels Limited, an ITC Hotels brand, was set up in 1995 to cater to the mid-market to upscale market segment in business and leisure destinations. With over 140 hotels in 90+ destinations, Fortune Hotels provides contemporary accommodation with a focus on personalized service and great value. The brand is recognized for its convenient locations, excellent cuisine, efficient service, and competitive pricing. Fortune Hotels has received numerous accolades, including VETA Awards, SATTE Awards, and India Travel Awards for being the best in the business and leisure hotel chains.
Role Description
This is a full-time on-site role for a Front Office Assistant located in Amritsar. The Front Office Assistant will be responsible for managing the front desk, handling phone calls, scheduling appointments, and providing administrative assistance. The role includes greeting guests, managing check-ins and check-outs, maintaining records, and ensuring smooth operations at the front desk.
Qualifications
- Strong Interpersonal Skills and excellent Phone Etiquette
- Proficiency in Appointment Scheduling and Administrative Assistance
- Competency in Clerical Skills and general office management
- Exceptional organizational and multitasking abilities
- Experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred
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