Telecaller
7 days ago
Position: Telecaller (Loan Sanction Process)
Experience Required: 2 Years
Salary: ₹13,000 - ₹15,000 per month
Location: Kondapur
Employment Type: Full-time
About the Company
Investor Groves Private Limited is a fast-growing real estate and financial consultancy based in Hyderabad. We specialise in property buying, selling, renting, and project funding advisory services. Our mission is to empower homebuyers and investors with transparent and reliable property and loan solutions. We operate as a boutique firm offering personalized brokerage and consultancy services.
Role Overview
We are seeking an experienced Telecaller - Loan Sanction Executive with a minimum of 2 years of experience in loan processing, telecalling, or financial services. The candidate will be responsible for handling customer calls, verifying documents, and coordinating loan approvals.
Key Responsibilities
Make outbound calls to customers regarding loan inquiries and applications.
Explain loan products, eligibility criteria, interest rates, and documentation requirements.
Collect and verify customer information and documents necessary for loan sanction.
Follow up with customers for pending documents or verification details.
Coordinate with internal teams for loan processing and final approval.
Maintain daily call logs, follow-up records, and loan tracking sheets.
Meet monthly targets related to lead conversion and loan sanction amounts.
Provide excellent customer service and address queries professionally.
Required Skills
Minimum 2 years of experience in telecalling, loans, banking, or the finance domain.
Good communication skills in Telugu, English, and Hindi (as required).
Basic understanding of personal loans, business loans, and gold loans.
Ability to handle customer objections and provide clear information.
Proficiency in MS Office and CRM systems is preferred.
Strong persuasive skills and ability to handle customer interactions effectively.
Qualification
Minimum: Degree (Any Stream)
Additional certification in finance or banking is a plus.
Working Hours
- 10:00 AM – 7:00 PM
Benefits
Fixed salary of ₹13,000 - ₹15,000 per month
Performance-based incentives
Opportunities for career growth in the loan processing and banking sector
Job Type: Full-time
Pay: ₹13, ₹15,000.00 per month
Work Location: In person
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