Customer Care Executive

2 weeks ago

Sultans Battery, India Happy 7 Days Hypermarket LLP Full time ₹ 1,00,000 - ₹ 1,20,000 per year

The duties of customer care staff typically include:

  1. Greeting Customers: Welcoming customers warmly and ensuring a positive experience.

  2. Handling Inquiries: Addressing customer questions about products, services, and store policies.

  3. Resolving Issues: Managing complaints and finding solutions promptly to ensure customer satisfaction.

  4. Processing Returns and Exchanges: Assisting with product returns, refunds, and exchanges according to company policies.

  5. Providing Product Information: Guiding customers to the right departments and offering product recommendations.

  6. Managing Customer Feedback: Collecting and reporting feedback to improve services.

  7. Coordinating with Other Departments: Working with billing, inventory, and sales teams to m…

Job Types: Full-time, Permanent

Pay: ₹9, ₹10,000.00 per month

Work Location: In person

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