Analyst Product Operations

2 weeks ago

Gurgaon, Haryana, India Bain Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Position Summary:

NPS Prism has experienced tremendous growth as a standalone software and data business over the past few years and is making the leap from being a consulting-led business to a technology-led business. Given that shift, we are looking to build our team with world-class team members to help drive business growth to its full potential in this next phase. This is a great opportunity to help build the largest startup owned by Bain & Company and take NPS Prism into the future.

Analysts on the Prism India Hub team will work closely with a Prism India Hub Team Manager, an NPS Prism Product Manager, and other NPS Prism stakeholders group to build and deliver a commercially successful product that spans core sectors across all regions.

Key responsibilities:

  • Develop and maintain client-ready visualization dashboards using tools like Tableau with some support from senior team members
  • Support data preparation and analysis using tools such as Alteryx or SQL
  • Assist in the execution of benchmarking surveys, including developing sample specifications, and managing research data
  • Provide ongoing support for subscription customers, including generating custom data cuts, answering methodology questions, and preparing insights for delivery
  • Collaborate with team members to ensure high-quality, timely outputs across product operations workstreams
  • Translate technical concepts and data into clear and structured insights for internal and external stakeholders with support from senior team members
  • Contribute to developing reusable templates, process documentation, and standard work practices that improve efficiency and scalability
  • Demonstrate curiosity and hypothesis-driven thinking to uncover patterns, and build robust analytical models which can help solve problem at hand

Required Qualifications, Experience & Skills

  • Education
  • Required: Graduate from a top-tier institute or equivalent, with a focus on statistical/analytical coursework

  • Preferred: Degree in a quantitative discipline such as Statistics, Mathematics, Engineering, Computer Science, Econometrics, Business Analytics, or Market Research

  • Experience

  • Up to 2 years of professional experience in data analysis, business intelligence, or related fields

  • Hands-on exposure to survey design, data processing, and visualization is preferred but not mandatory

  • Technical Skills

  • Advanced knowledge of Tableau, with experience building dashboards and reports even if they are do maintenence that is fine.
  • Proven experience using Alteryx or similar data prep/transformation tools
  • Basic working knowledge of SQL and Python for data manipulation and analysis

  • Understanding of core statistical and analytical methods

  • Other Skills

  • Strong analytical, organizational and problem solving skills with attention to detail
  • Experience developing clear, audience-appropriate presentations and deliverables
  • Excellent interpersonal and communication skills, both written and verbal
  • Collaborative team player who thrives in a fast-paced, evolving environment
  • Proven self-starter (comfortable with what could be a remote team) with

demonstrated problem solving and organizational skills

  • Eager to learn and open to feedback, with a growth-oriented mindset

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