Client Success Specialist

1 day ago

Noida, Uttar Pradesh, India IndiaMART Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

What the Role involves :

1 Position holder will be an individual contributor.

2 Build and manage productive, professional relationships with clients using Telephonic and/or video conversations.

3 Ensure clients are using and deriving benefit from IndiaMART.

4 Ensure products/services in clients e-catalog are accurately defined.

5 Prompt resolution of client complaints.

6 Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures.

7 Daily 10-12 meaningful telephone/video calls with clients

Preferred candidate profile

Graduates must atleast 9 month experience in the same profile will preferred

MBA with 9 month experience also preferred

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