Junior Analyst
6 days ago
New
Junior Analyst - Business Operations
Bangalore
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
Key Roles and Responsibilities:
- Explore RazorpayX (mainly payroll) and its various app suites with first hand experience
- Handling of end-to-end merchant-related queries/concerns while also ensuring merchant satisfaction is met
- Report any merchant experience breakage on any front
- Ensure SLAs are met on Tickets and Chats as per the defined OKRs
- Consume and forward feedback to the respective channels along with suggestive measures, if any
- Coordinate and communicate with Product managers to resolve/enhance any product level asks/issues/bugs
- Work with the Financial Operations team for day to day payouts status update and redundancies
- Work with different Razorpay verticals to close any pending mechant issues
Desired Skills and Experience:
- Have a knack of turning negative merchant experiences into a positive one
- Possess confident, articulate and professional spoken and written abilities
- Previously handled Merchant level communication, social media escalations, Merchant tickets and/or chats
- Able to quickly adapt to different needs that may arise
- Have the ability to take full ownership of the different tasks that will come your way
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
-
Junior Analyst
1 week ago
Bengaluru, Karnataka, India Nexthire Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJunior Marketing Analyst Location: Bengaluru (in-office About the Role We're looking for a detail-oriented and enthusiastic Junior Marketing Analyst to join our Growth team. This role is perfect for someone starting their career in analytics and marketing. You'll support the team in tracking campaigns, preparing reports, and learning how to analyze data to...
-
Junior Marketing Analyst
1 week ago
Bengaluru, Karnataka, India DGSELLER Full time ₹ 3,00,000 - ₹ 9,00,000 per yearJunior Marketing AnalystDGSELLER • Full-time • Bengaluru, Karnataka, India (On-site)Job DescriptionDGSELLER is seeking a motivatedJunior Marketing Analystto join our dynamic team. The ideal candidate will assist in analyzing marketing performance, optimizing campaigns, and providing actionable insights to drive business growth.Key...
-
Junior Analyst
4 days ago
Bengaluru, Karnataka, India Insure Pro 2.0 Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSummary We are looking to hire a Junior Analyst to join our data team. You will take responsibility for developing reports and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and deep understanding of the popular data analysis tools and databases Your responsibilities:Design, develop,...
-
Junior Catalogue Analyst
3 days ago
Bengaluru, Karnataka, India The Betel Leaf Full time ₹ 45,090 per yearJunior Catalogue AnalystThe Betel Leaf Co.About the RoleWe are seeking a sharp and detail-driven Junior Catalogue Analyst to manage and optimize our FMCG product catalogue. The role demands accuracy, speed, and an analytical mindset to ensure our products are listed, tracked, and performing seamlessly across retail, distributors, and e-commerce platforms.Key...
-
Junior Security Analyst
4 weeks ago
Bengaluru, Karnataka, India IBS Software Full timeJunior Security Analyst Experience - 0-1 years Location - Bangalore CTC - 4.5 to 5.5 LPA Job Description We are looking for a motivated and detail-oriented Shift-based Junior SecOps Analyst to join our growing security team. In this role, you will play a vital part in protecting our organization's data and systems from cyber threats, working in a shift...
-
Junior Security Analyst
3 weeks ago
Bengaluru, Karnataka, India IBS Software Full timeJunior Security AnalystExperience - 0-1 yearsLocation - BangaloreCTC - 4.5 to 5.5 LPAJob DescriptionWe are looking for a motivated and detail-oriented Shift-based Junior SecOps Analyst to join our growing security team. In this role, you will play a vital part in protecting our organization's data and systems from cyber threats, working in a shift rotation...
-
Junior Security Analyst
4 days ago
Bengaluru, Karnataka, India IBS Software Full time ₹ 45,00,000 - ₹ 55,00,000 per yearJunior Security AnalystExperience - 0-1 yearsLocation - BangaloreCTC - 4.5 to 5.5 LPAJob DescriptionWe are looking for a motivated and detail-orientedShift-based Junior SecOps Analystto join our growing security team. In this role, you will play a vital part in protecting our organization's data and systems from cyber threats, working in a shift rotation...
-
Junior Marketing and Customer Analyst
3 days ago
Bengaluru, Karnataka, India CC33 Global Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title: Junior Marketing & Customer Service AnalystLocation: Bangalore (Hybrid)Salary: Competitive + performance incentivesAre you passionate about marketing, customer experience, and online shopping? Do you enjoy researching, analysing data, and creating reports that make an impact? We're looking for a Junior Marketing & Customer Service Analyst to join...
-
Junior Research Analyst
4 days ago
Bengaluru, Karnataka, India WTF Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany:WTF Global Pvt LTD.Location:BengaluruTitle:Junior Research AnalystRole Type:Full Time, In-office.Experience:0-2 YearsReports to:Senior Creative Producer and ResearcherAbout Us:WTF is a new-age media company crafting compelling narratives that resonate with India's digitally empowered and culturally vibrant youth. By blending authenticity, humour, and...
-
Junior Murex Functional Analyst
3 days ago
Bengaluru, Karnataka, India Luxoft Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProject descriptionThis role involves functional analysis and support for business users on the Murex platform. The candidate will work on requirement gathering, functional testing, and validation to support trading and risk management functions.ResponsibilitiesWork with business users to gather and clarify functional requirements.Support functional testing,...