Technical Assistant

5 days ago

Bengaluru, Karnataka, India Mercedes Benz Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role Summary

  • We are seeking a highly organized, proactive, and tech-aware Technical Assistant to support our CIO / Head of IT. This role is ideal for someone who thrives in a dynamic, fast-paced technology environment and can handle a mix of executive coordination, strategic project support, communication management, and cross-functional liaison tasks.
  • This is a unique opportunity for a dynamic professional who understands how to operate at senior levels, thrives in a technology-driven environment, and has a strong sense for influence, structure, and discretion. An ideal candidate will be a key enabler for the CIO, helping prioritize tasks, manage key programs, and ensure smooth internal and external interactions.

Key Responsibilities

  • Strategic Partnering & Thought Enablement
  • Serve as a strategic extension of the CIO, helping translate vision into action and aligning priorities across the technology organization.
  • Participate in key leadership meetings, ensuring that insights, risks, and actions are clearly captured and followed through.
  • Anticipate business needs, emerging issues, and opportunities for CIO engagement proactively shaping focus areas, and follow-ups.
  • Communications & Stakeholder Engagement
  • Draft high-impact communications, executive presentations, and positioning materials for internal and external stakeholders.
  • Shape the narrative and rhythm for the Office of the CIO including IT Leadership meetings, Town Halls, ExCom briefings, Audits and strategic reviews.
  • Act as an interface with enterprise leadership, vendors, partners, and critical internal forums.
  • Track progress and outcomes of high-impact IT programs, digital transformation efforts, and technology innovation streams.
  • Track key action items, ensure timely follow-ups, and maintain CIO office documentation.
  • Governance & Strategic Program Oversight
  • Support or represent the CIO in select cross-functional steering committees, innovation forums, or digital governance councils.
  • Track and monitor the progress of top-priority initiatives, help escalate risks and surface decisions.
  • Help manage intake of strategic topics, ensuring time and focus are spent on the most value-creating areas.
  • Organizational Effectiveness & Operating Model Support
  • Partner with IT leadership, Strategy and Transformation Office to ensure alignment with strategic goals and technology roadmaps.
  • Assist in cascading priorities, communicating key messages, and driving alignment across business units and geographies.
  • Help shape the operating cadence, KPIs, and internal communications for the IT organization.

Qualifikationen

Education & Experience:

  • Bachelors degree (preferably in Business Administration, Information Technology, or a related field).
  • 6+ years of experience in a project coordination or delivery role, ideally supporting senior IT or technology leaders.
  • Experience in navigating matrixed, global, or enterprise environments with high visibility and influence.

Core Competencies

  • Discretion, diplomacy, and sound judgment.
  • Technology-savvy with awareness of emerging trends (AI, digital platforms, cloud, data governance, etc.)
  • Strong problem-solving and critical-thinking capabilities.
  • Flexibility and adaptability in managing shifting priorities and tight deadlines.
  • Proactive self-starter with the ability to work independently and collaboratively in a fast-paced environment.
  • Excellent communication skillswritten, verbal, and visual (e.g., executive presentations, slide decks).

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