Customer Support Executive

20 hours ago

Thāne, Maharashtra, India Watchyourhealth Full time ₹ 2,40,000 - ₹ 6,00,000 per year

About the Role

We are looking for enthusiastic and dedicated
Customer Support Executives
to join our team. The ideal candidate will be responsible for handling patient interactions, collecting essential information, and ensuring smooth communication as per company process. Both
freshers and experienced candidates
are welcome to apply.

Key Responsibilities

  • Make outbound calls to patients and ask relevant questions as per the defined process.
  • Explain company policy and offer free medicines where applicable.
  • Collect, verify, and update basic patient information in the system accurately.
  • Maintain a high level of professionalism and empathy while interacting with patients.
  • Ensure daily call targets and quality standards are met.

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