Business Systems Analyst

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

Do what you love. Love what you do.

At Workday, we help the world's largest organisations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

Come be a part of something big.

Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organisation, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.

About the Role

Work closely with business partners to understand business processes, goals and gaps. Collaborate with Business Technology development teams and other business analysts in the planning, prioritisation, design, development and deployment of new projects & system enhancements.

About You

Basic Qualifications

• Bachelor's degree in Computer Science with Business Management, Information Management Systems (or related field) or equivalent experience required.

• 5+ years hands-on Salesforce Business Systems Analyst experience supporting business stakeholders in various groups such as Support, Services and Partners on a global, enterprise system.

• Salesforce experience required.

• Experience with Sales Cloud, Customer Support, Territory Management and Communities is strongly preferred.

• End to end implementation experience including project management, issue management, communication and change management.

• Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organisation as well as with business partners and technical teams.

• Strong project management skills including the ability to define the project scope, establish a timeline, coordinate resources, communicate status, and manage the delivery of results.

• Solid multi-tasking, time management & organisation skills with the ability to manage multiple and often changing priorities as well as the ability to adapt to changing business requirements.

• Hands-on experience with reports, data management/data manipulation and dashboards with the ability to organise information and processes in a logical and efficient manner.

• Demonstrated ability to learn and embrace new technologies, applications, and solutions.

Other Qualifications

• Must be a good team player and a quick learner

• Excellent oral and written communication skills

• Capable of interacting with technical and functional teams and communicating challenges and risks.

• Strong sense of accountability, taking ownership over projects and responsibilities and resolving issues proactively

Our Approach to Flexible Work
 

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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