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Data Ops Engineer-II
2 weeks ago
Your Role
We are looking for a Data Ops Engineer-IIto help our customers explore their healthcare data, understand how to improve the health of the population and bring down the cost of healthcare.
A Day in the Life at Innovaccer
- Create world class customer facing documentation which would delight and excite customers
- Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
- Convert tacit knowledge to implicit knowledge
Requirements
- 3+ years of experience in SQL/ Linux / Unix.
- Strong experience with troubleshooting cloud-based technologies. (Linux/Unix systems).
- Good Exposure to workflow automation tool(s). At least must have worked as a user to a Service Desk /workflow / Monitoring tools / Runbook automation tool (CA / BMC / HP / IBM /JIRA / etc).
- Troubleshooting technical issues to establish the root cause of problems and form a solution or workaround across a range of environments.
- Analytics Tools (Sisense, Power BI or Tableau) (Good to have)
- Support Processes (SLAs, OLAs, Product or application support)
- Collaborating with Product Managers, SMEs & BAs to create clear & concise written material.
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
- Excellent communication skill - Written and verbal.
- Comfortable to work in night shift and rotational shifts.
Benefits
**We offer competitive benefits to set you up for success in and outside of work.
Heres What We Offer**
- Generous Leaves: Enjoy generous leave benefits of up to 40 days.
- Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition.
- Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
- Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most.
- Care Program: Whether its a celebration or a time of need, weve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need.
- Financial Assistance: Life happens, and when it does, were here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most.
