Information Technology Specialist
2 days ago
Fourth Frontier is looking for a talented, self-driven IT Specialist to join our expanding team.
Key Areas of Responsibility:
The key responsibilities of this role will include:
● Supervising daily operations of network and server infrastructure
● Aligning IT infrastructure with current and future business requirements and goals
● Evaluating risk, developing network recovery and backup processes
● Assessing and purchasing new and replacement hardware
● Assuring that IT activities are within the limits of applicable laws, codes and regulations
● Testing, troubleshooting and adjusting information systems to operate effectively
● Implementing security of the network, data and its storage and communication system
● Consulting with clients and departments to estimate and resolve IT issues
● Administering data and network security for departments including system firewalls, antivirus, group policy and email security
● Coordinating the needs of in-house IT experts and remote employees, vendors and contractors
● Preparing budget estimates used by executives to plan, organise and schedule work
● Installing, configuring and monitoring wireless network systems
● Providing training to fellow employees about network security and the best computer usage practices
● Creating, analysing, reporting, converting and transferring data through systems using application software
● Serving as the first point of contact for IT support within the organisation
● Installing, configuring and maintaining software and hardware components of computer and network systems
● Diagnosing and troubleshooting software and hardware issues
● Repairing and replacing damaged computer and network components
● Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
● Supporting people whenever they encounter challenges with computers and network devices
● Maintaining and updating technical documentation regularly
● Testing new hardware and software before full-scale installation
Essential skills, qualifications and experience:
Experience:
4 years experience in a similar IT role with a technical organisation
Qualifications:
Bachelor degree or equivalent qualification in IT, computer science or a related discipline
Skills:
● Proficiency in the working of servers, networks, computers and peripherals
● Extensive knowledge of system security and procedures for protecting the organisation's data from intrusion or corruption
● Proficiency in multiple programming languages
● Excellent communication and customer support skills
● Advanced knowledge about hardware and software configuration
● Ability to prioritise tasks and create their work schedules with minimal supervision
● Excellent troubleshooting, creative and technical problem-solving skills
Desirable criteria:
● Experience in IT support roles, software and hardware installations, networks, operating systems or similar positions.
● Experience solving technical difficulties in cloud platforms, networks and hardware configuration.
● Exposure to technical writing. Scripting experience with programming languages such as Python, Perl and BASH is also beneficial.
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