Workday Technical Consultant

SUMMARY

The Workday Technical Consultant supports Arete's efforts to automate and optimize Human Resources (HR) business processes through the effective use of system-based solutions. This role manages the administration, configuration, and ongoing maintenance of the Workday Human Capital Management (HCM) system, with a focus on Core HCM, benefits, recruiting, talent and performance management, reporting, security and integrations.

The consultant is responsible for recommending system improvements aligned with evolving HR needs, configuring security settings, coordinating user acceptance testing and managing deployments from sandbox to production. The Workday Technical Consultant partners with HR, Information Technology (IT) and other departments to translate business needs into automated Workday workflows and enhance platform performance in support of organizational objectives.

ROLES & RESPONSIBILITIES  

Workday HCM System Management & Optimization:

• Manages configuration, testing, and deployment of Workday modules including Core HCM, security, reporting, and integrations to ensure alignment with business and HR goals
• Serves as the subject matter expert for Workday Core HCM, security, reporting, and integrations to provide guidance and support to HR and Information Technology (IT) teams
• Continuously evaluates and enhances system functionality to identify opportunities for automation and process improvement
• Collaborates with IT teams to optimize integrations with internal and external systems to ensure data integrity and security
• Translates HR requirements into formal design documents with specific solutions and clear deadlines to ensure structured implementation
• Maintains knowledge of system architecture and participates in technical discussions to support effective problem-solving and design decisions
• Recommends and manages updates to Workday tenant setup to reflect evolving business needs
• Creates new business processes and notifications in sandbox and deployment tenants based on approved design workflows

Security & Compliance:

• Recommends and develops user-based, domain, and business process security groups to ensure data confidentiality and compliance
• Configures and manages Workday security roles, permissions, and domain security policies to ensure access control
• Conducts security audits, access reviews, and compliance checks to uphold data integrity and regulatory standards (HIPAA, GDPR, etc.)
• Troubleshoots security-related issues and implements improvements to strengthen data protection and compliance

Reporting & Analytics:

• Designs and builds complex custom reports and dashboard reports across modules support business needs and provide strategic insights
• Develops reports and dashboards using calculated fields and composite logic to deliver actionable business and HR analytics
• Utilizes Business Intelligence tools to generate and automate reporting that informs HR strategy and decision-making
• Sets up dashboards and worklets to improve data visibility and user experience

Benefits & Absence Management:

• Configures and maintains Workday Benefits and Absence modules to ensure accurate administration of employee benefits and policies and compliance with regulations
• Collaborates with the Benefits team to manage annual enrollment processes including system setup, testing, and issue resolution

Recruiting:

• Manages and configures Workday Recruiting modules to streamline workflows and improve talent acquisition outcomes
• Serves as the subject matter expert for talent acquisition technology including applicant tracking systems (ATS), candidate relationship management (CRM) tools, and integrations

Talent and Performance Management:

• Configures and optimizes Workday Talent and Performance Management functionalities including reviews, goals, feedback, career profiles, and mentorship programs to enhance employee development
• Collaborates with HR to ensure effective use of Workday tools for performance management and talent development initiatives
• Manages calibration processes to ensure equitable and consistent performance evaluations

Payroll, Compensation & Learning:

• Leads process implementation and support of Workday modules including payroll, compensation, and learning to improve operational efficiency and compliance

Integrations Management:

• Designs, configures, and manages integrations between Workday and third-party systems including HR, payroll, and finance to ensure secure and seamless data exchange
• Develops integrations using Enterprise Interface Builder (EIB), Core Connectors, and Workday Studio to automate and streamline processes
• Creates test cases for payroll and non-payroll integrations covering staffing events and data changes to ensure system accuracy
• Monitors data feeds and resolves integration issues to maintain data quality and reliability
• Maintains integration documentation, data mapping, and audit trails to support transparency and troubleshooting

Stakeholder Engagement & Training:

• Provides training, documentation, and system support to HR, IT, and business users to drive adoption and effective use of Workday modules
• Engages with HR colleagues to validate custom automations and integration solutions to meet specific functional needs
• Works closely with cross-functional teams to gather feedback, define system enhancements, and lead Workday-related initiatives

Project Management & Workday Innovation:

• Leads Human Resources Information System (HRIS) projects from planning through execution to ensure on-time delivery and user acceptance
• Stays informed of new Workday features and updates to assess applicability and recommend enhancements
• May perform other duties as assigned by management

SKILLS AND KNOWLEDGE

• Ability to manage multiple tasks and projects under pressure in fast-paced environments
• Knowledge of both functional and technical aspects of the Workday platform
• Ability to perform detailed work with a high level of accuracy and a strong focus on data integrity and system security
• Ability to troubleshoot and resolve technical issues within Workday, including complex system and integration problems
• Familiarity with integration tools such as Workday Studio, Enterprise Interface Builder (EIB), and Workday Web Services (WWS)
• Experience with integration technologies including REST and SOAP APIs, XML, XSLT, and JSON
• Understanding of security and data privacy standards such as Sarbanes-Oxley (SOX), General Data Protection Regulation (GDPR), and related frameworks
• Experience using Workday modules such as Recruiting, Benefits, Absence, Compensation, Time Tracking, Payroll, Talent & Performance, and Integrations
• Expertise in Workday reporting tools, including advanced, matrix, and composite reports, as well as calculated fields
• Experience working with Business Intelligence tools for report generation and data analysis
• Understanding of HR processes, business requirements, and best practices, with the ability to translate them into technical Workday solutions
• Communication and stakeholder management skills with the ability to collaborate effectively across technical and non-technical teams
• Openness to learning and expanding on current Human Resources (HR) business processes

Commitment to confidentiality and integrity, with the ability to handle sensitive, nonpublic information

JOB REQUIREMENTS

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field
• 6–8 years of relevant professional experience in Human Resources Information Systems (HRIS) or related domains
• Minimum 5 years of hands-on experience with Workday, including Core Human Capital Management (HCM), Security, and Reporting modules
• Workday certifications required:
  • Workday HCM Core Certification
  • Workday Security Certification

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. 

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with Arete salary and benefit policy.

DECLARATION

The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.

EQUAL EMPLOYMENT OPPORTUNITY

We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. 

Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.

When you join Arete…

You'll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we're about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.