Process Automation Analyst

2 days ago

Mumbai, Maharashtra, India Puma Energy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As a Process Automation Analyst, you will lead automation initiatives for the Africa Region and play a key role in driving digital transformation. You will leverage cloud computing, low-code/no-code technologies, and data analytics to optimize business processes, deliver efficiencies, and enable smarter decision-making across Puma Energy's operations.

KEY RESPONSIBILITIES:

  • Analyze complex business processes and design automation solutions using Xceptor, API Integrations, and other low-code/no-code platforms such as Kissflow and Sigma Computing.
  • Collaborate with stakeholders to gather requirements and translate them into clear technical specifications.
  • Build and maintain automation frameworks, workflows, and integrations to enhance reliability and scalability.
  • Apply data analysis techniques to extract insights and support data-driven decision making.
  • Implement automated testing and quality assurance procedures for automation projects.
  • Identify opportunities for continuous improvement and process optimization in collaboration with cross-functional teams.
  • Integrate automation with existing systems and ensure seamless adoption across business functions.
  • Provide technical guidance and mentorship to team members, contributing to a culture of innovation.
  • Develop a deep understanding of business needs in the Africa Region and proactively propose solutions

SKILLS & COMPETENCIES:

Education:

  • Bachelor's degree in computer science, Information Systems, or a related field.

Experience:

  • Minimum 2+ years in process automation/engineering, with focus on Xceptor, Kissflow, or Sigma Computing.
  • Hands-on expertise in Xceptor (Core & Recon Hub) – including custom workflows, maker/checker functionalities, data processes, and dataset handling.
  • Experience in gathering and documenting business requirements and converting them into technical deliverables.
  • Proven background in delivering automation solutions in banking, financial services, or energy industry is preferred.
  • Strong exposure to handling diverse input formats/channels and data change events.

Technical Skills:

  • Required: SQL, Xceptor, Low Code Technologies, Sigma, Python, JavaScript Desired/Advantageous: Databricks, cloud, Odoo

Soft Skills:

  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills for engaging with global stakeholders.
  • Ability to work independently while collaborating effectively in a team.

  • Leadership potential with experience in mentoring peers.

  • Internal – Managers across various departments, Senior Management, Head of Departments pertaining to Africa linked processes

  • External – External Consultants

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