
assistant store manager
5 days ago
JOB DESCRIPTION – ASSISTANT STORE MANAGER
- Is responsible for store opening/closing based on the shift.
- Analyze and study report of Top selling SKU's and conduct floor walk with purchase to ensure availability, visibility ensure Hygiene, FIFO, timely refilling, proper display & correct price boards.
- Conduct Daily briefing for SA along with floor officer, department manager and for cashier, packers along with cash officer.
- Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store.
- Participate in weekly meetings and attend weekly briefing for security staff, housekeeping staff and promoters.
- Coordinate with 3P vendors, purchase to ensure adequate staffing.
- Track the daily KRAs for staff motivation & engagement.
- Coordinate with vendors for preventive maintenance, escalation of issues with maintenance team & help desk.
- Supervise daily Perpetual Inventory and 10 item stock take, do root cause analysis and identify problems, suggest measure to reduce pilferage.
- Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage.
- Monitor daily cash handover to bank and follow strong room process at opening, closing.
- Check the SRT register and ensure process is followed. Handle, verify & follow-up on customer complaints and queries.
- Supervise availability of Trolleys, Baskets & bags for customer convenience and keep track of the trolley count on daily basis.
- Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps.
- Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team.
- Check the Daily Task Book and ensure its implementation. Prepare a end to end plan with timelines for stock take, coordinate with various functions, delegate task, monitor & follow-up to enable smooth stock take.
- Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day).
- Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, department managers. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in noncore, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off.
- Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it.
- Preparing store for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category, SM, AM.
- Interacting with government official during their visit to the store and coordinating with relevant departments, functions.
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