Operations Executive
4 days ago
Job Description
We are looking for a detail-oriented and proactive Operations Executive to manage day-to-day
operational activities, ensure smooth order processing, and maintain efficient communication
between teams, vendors, and customers.
Key Responsibilities
- Handle store and local job operations, including production queries and delivery
marking.
- Manage shipping plans, dispatch, and delivery follow-ups for standard and local orders.
- Coordinate with vendors for shipping labels, tape orders, and manifest preparation.
- Monitor and resolve pending invoices, refunds, and cancellations.
- Track and resolve ERP, Shiprocket, and web order data discrepancies.
- Handle customer queries via calls, WhatsApp, and other communication channels.
- Follow up on PBAI orders, approvals, and KOH calls.
- Manage error-in-file cases for store, local, and standard orders.
- Support forecasting, stock/machine/QC issues, and related rejections.
Required Skills
- Good communication skills in English; Hindi is an added advantage.
- Ability to multitask, manage deadlines, and work in a fast-paced environment.
- Basic knowledge of order management systems and logistics coordination.
Qualification & Experience
- Freshers or Experienced candidates can apply.
Skills: shipping,resolve,operations,communication
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