Branch Manager
4 days ago
Job title: Branch Manager
Role Summary:
- Liability generation & New Business development (CASA acquisition).
- Cross Sell of various Third party products and Asset products
- Maintaining & deepening relationship with HNI customers
Overall Job Description
- Profit & Loss and Balance Sheet Management of the branch
- Tracking and monitoring daily productivity and book movement of the
branch
- Ensure Branch headcount budget are on-board
- Adherence of Indusind bank Values driven via Indusind Personality standards & Work
- commitment
- Ensure Role clarity to employees in the branch and manage attrition
- Ensure that the BEST template is fully updated
- Ensure that BELT is conducted on timely basis
- Comply with Banks policies and processes
- Conduct customer engagement programs and marketing events.
- Drive Employee Engagement activities in the branch
- Thorough knowledge of daily banking operations and products and
- services
- Timely communication of relevant information to the Branch employees
- for the smooth functioning of the Branch
- Ensure timely escalation of issues impacting business and appropriate
- solutions to address the concerns
- Ensure comprehensive compliance with all regulatory and statutory
- requirements as relevant for the branch and for various product and
- services
- Awareness of ISO 9001:2000 standards & meet/exceed set quality
- parameters conforming to the standards
- Ensure timely submission of MIS reports
- 100% allocation of Service RM codes and quarterly review.
- Training of KYC/AML on a monthly basis.
Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.
- Displays awareness and understanding of the external environment relevant to own area of work and is able to assess their impact on the business in which he operates
- Translates the Bank's vision to own sphere of work and defines plan for achievement of the growth and scale objectives
- Actively seeks, identifies and promotes opportunities to try out new ideas
Frequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brand
- Behaviour-
Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance
- Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority
Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support
- Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches
- Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition
Encourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxietyRole & responsibilities
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