Integration Specialist

5 days ago

Hyderabad, Telangana, India Trigent Software - Professional Services Full time ₹ 5,00,000 - ₹ 25,00,000 per year


We're Hiring | Technical Support Engineer – Integrations

Are you passionate about solving complex technical challenges, debugging integrations, and making enterprise systems talk to each other seamlessly? If yes — we want
you
on our team

As a
Technical Support Engineer (Integrations)
, you'll be part of our
TechSupport Backend (B2B – Enterprise Customer)
team, helping global clients troubleshoot and resolve issues related to
APIs, SSO, LDAP, and web services
.

You'll act as the bridge between customers, developers, and infrastructure teams — ensuring smooth integrations and world-class customer experience.


What You'll Do

  • Resolve integration, authentication, and connectivity issues (REST/SOAP, SAML, OAuth, LDAP).
  • Diagnose data exchange, API, and email infrastructure challenges.
  • Perform root cause analysis (RCA) and collaborate with internal engineering teams.
  • Script in
    JavaScript / Python / Shell
    for automation and troubleshooting.
  • Work on
    Linux/Unix or Windows Server
    environments.


What We're Looking For

3–8 years of technical/integration support experience (SaaS / Cloud preferred).

Hands-on with
SSO, APIs, LDAP, JDBC/ODBC, Networking
.

Strong scripting (JavaScript / Python / Shell) and SQL skills.

Excellent communication and problem-solving mindset.


Bonus:
ServiceNow, Cloud (Azure/AWS/GCP/Okta), ITSM/ITIL, CMDB.


Location:
Hyderabad (Hybrid – 3 Days WFO)


Education:
B.Tech / B.E. / B.Sc. (CS or IT)


Notice Period:
Immediate to 3 Weeks


Take the Next Step

If you're ready to be the technical backbone behind global integrations — this is your chance

Register & complete our quick
assessment test
to qualify for the next round


Click here to Register & Take the Assessment


All the best You're one assessment away from your dream job.

– Team Trigent

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