Workday Integrations Specialist, Principal

About the role:

We are looking for an experienced Workday Integrations Specialist to manage the integration of Workday with various third-party systems. The ideal candidate should ideally have extensive experience with Workday integrations and excellent technical expertise with a range of different integration types. The Workday Integrations Specialist will work closely with HR, Finance, IT, and Cyber to ensure that Workday integrations meet best practice and compliance standards, in addition to the needs of the business.

What you'll be doing:

• Manage the full lifecycle of Workday integrations, including planning, design, development, testing, deployment, and support using Workday Studio, EIB, Core Connectors, RaaS, PECI/PICOF, and Workday Web Services (SOAP/REST).
• Partner with stakeholders and technical teams (HR, Finance, IT, Cyber) to understand integration requirements and translate them into scalable technical designs that adhere to current setups, best practices and Workday's guidelines
• Coordinate comprehensive testing strategies with upstream and downstream teams for integration workflows, ensuring that all integrations are thoroughly tested for functionality, data accuracy, encryption, security and performance before going live
• Maintain clear and detailed documentation of integration specifications, data mapping, workflow, and error-handling protocols to ensure transparency and ease of troubleshooting and future design requests
• Monitor integration and scheduled process system health and provide technical expertise to resolve integration issues and ensure data integrity between systems. Ensure timely identification of potential integration failures and take proactive measures to minimize downtime
• Stay current with Workday product updates and industry best practices, recommending and implementing continuous improvements to integration processes and strategies
• Ensure that integrations comply with data security, privacy, encryption practices and regulatory requirements, and that appropriate safeguards are in place for sensitive data handling.
• Provide support, as needed, during Workday Release testing and planned configuration changes

What we'll want you to have:

• Bachelor's degree in computer science, Information Systems, or related field preferred
• 7+ years of experience in HR and Finance technology, with a focus on Workday integrations
• Strong proficiency in Workday Integration tools (Studio, EIB, Workday Web Services, Workday Report Writer, etc.)
• Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms
• Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices
• Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions
• Self-starter that possesses a strong desire to seek optimal solutions and share discoveries with colleagues
• High level of integrity and discretion in handling sensitive data and experience working in a compliance-driven organization
• Able to work flexible hours as required by business priorities
• Able to deliver technical solutions which meet the required security, quality and performance measures.

Preferred Experience and Traits:

• Knowledge of Workday Security and Business Process
• Experience creating Workday reports and dashboards a plus
• Solid dedication to providing a high-level of customer service
• Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted
• Excellent communication skills, both written and verbal, with the ability to explain technical security concepts to non-technical stakeholders.

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.