
International Semi Voice Process || Pune || Sal upto Rs 4.50 LPA
2 days ago
Greetings from KVC CONSULTANTS LTD.
HIRING FOR LEADING ITES MNCs - INT Voice / Blended / Chat Process in Pune Location
JOB DESCRIPTION
Biggest MNC in India-- PUNE
Need Excellent English Communication
Need Immediate Joiners
International Voice Process (Viman Nagar)
ELIGIBLE--UG/ GRADUATES
HEALTHCARE PROCESS
SALARY UPTO RS 5.50 LPA
MINIMUM 1 YEAR OF EXPERIENCE IN INTERNATIONAL VOICE EXP REQUIRED.
5 DAYS WORKING-- 2 WEEK OFFS
BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS.
International Semi Voice Process (Viman Nagar)
UK Voice (Day Shift Process)
ELIGIBLE-- UG/GRADUATES
SALARY UPTO RS 4.50 LPA
MINIMUM 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE REQUIRED
5 DAYS WORKING-- 2 WEEK OFFS
BOTH SIDE CABS AVAILABLE WITHIN HIRING ZONE /ROTATIONAL SHIFTS
ROLES AND RESPONSIBILITIES
Customer Interaction:
Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner.
Address customer concerns and provide relevant solutions, ensuring satisfaction.
Issue Resolution:
Identify customer problems or concerns and offer timely and effective solutions.
Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed.
Quality Assurance Compliance:
Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call.
Ensure meet internal quality and performance metrics
Performance Metrics:
Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT).
Continuously work towards improving personal and team performance through self-assessment and feedback.
Handling Difficult Situations:
Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns.
Offer empathetic solutions, ensuring a positive customer experience despite challenges.
Customer Relationship Building:
Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention.
FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested.
Fatima
Kriti
Divya
Kriti
Thanks & Regards,
Simran Kaur
HR Team
KVC CONSULTANTS LTD
NO PLACEMENT CHARGES
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 7,56,000 - ₹ 7,80,000 per yearGreetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you In PuneProfile -International Customer Support Executive (Voice/Semi Voice)Qualification* Good Verbal --- communication skills in EnglishExperienced EligibleNote-Minimum1 year of International Voice/BPO experience required.Salary Lpa LpaWorking...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 5,50,000 per yearGreetings from KVC CONSULTANTS LTD.HIRING FOR LEADING ITES MNCs - INT Voice / Blended / Chat Process in Pune LocationJOB DESCRIPTIONBiggest MNC in India-- PUNENeed Excellent English CommunicationNeed Immediate JoinersInternational Non -Voice Process (Magarpatta)ELIGIBLE-- GRADUATESSALARY UPTO RS 5.50 LPAMINIMUM 1 YEAR OF EXPERIENCE IN INTERNATIONAL CHAT...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 5,50,000 - ₹ 6,50,000 per yearGreetings from KVC CONSULTANTS LTD.HIRING FOR LEADING ITES MNCs - INT Voice / Semi Voice roles for different locations in Pune --Candidates residing in Pune may apply for the same.& outstation candidates need to relocate to Pune .Job Location:Viman NagarMagarpattaHinjewadiPROFILE Leading ITES MNC in Viman Nagar - Pune Process --INTERNATIONAL Customer Support...
-
Process Associate in Pune Viman Nagar
2 weeks ago
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 40,000 - ₹ 65,000 per yearGreetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Blended in Pune Location.Job Description:NOTE:-NEED EXCELLENT ENGLISH COMMUNICATIONNEED IMMEDIATE JOINERSFRESHERS ALSO ELIGIBLENEED MINIMUM 6 MONTHS OF EXPERIENCE>International Voice Process Customer support (HINJEWADI)US BANKING PROCESSELIGIBLE-- GRADUATE FRESHERS AND EXP...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 3,50,000 - ₹ 6,50,000 per yearGreetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location.Job Description:NOTE:-NEED EXCELLENT ENGLISH COMMUNICATIONNEED IMMEDIATE JOINERSInternational Voice/ Blended Process( Viman Nagar )ELIGIBLE-- GRADUATES/UNDERGRADUATESSALARY UPTO RS 6.25 LPA (Hike based on last drawn Salary )5 DAYS WORKING-2...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 3,60,000 - ₹ 5,40,000 per yearGreetings from KVC CONSULTANTS LTD.HIRING FOR LEADING BPO MNCs - DAY SHIFT SEMI VOICE ROLE Job Description:NOTE:-NEED GOOD ENGLISH COMMUNICATION, NEED IMMEDIATE JOINERS( Viman Nagar )GRADUATES/UNDERGRADUATESMINIMUM 1 YEAR OF BPO EXP REQUIREDSALARY UPTO RS 4.5 LPA5 DAYS WORKING /// 2 WEEK OFFS.ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTSROLES AND...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 3,60,000 - ₹ 7,20,000 per yearGreetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - International Blended in Pune.NEED EXCELLENT ENGLISH COMMUNICATION SKILLS & IMMEDIATE JOINERS.Job Description:International Blended Process( Viman Nagar )NEED EXCELLENT COMMUNICATIONMINIMUM 1 YEAR OF INTERNATIONAL BPO EXP REQUIREDKNOWLEDGE OF KYC/KYB.ELIGIBLE-- GRADUATES/UNDERGRADUATESSALARY...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 4,50,000 per yearGreetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - International Blended in Pune.NEED EXCELLENT ENGLISH COMMUNICATION SKILLSNEED IMMEDIATE JOINERSJob Description:>>International Blended Process( Viman Nagar )NEED EXCELLENT COMMUNICATIONELIGIBLE-- GRADUATES/UNDERGRADUATESSALARY UPTO RS 4.50 LPA5 DAYS WORKING/// 2 WEEK OFFSONE WAY CAB AVAILABLE...
-
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 31,000 - ₹ 62,500 per yearGreetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Blended in Pune.NEED EXCELLENT ENGLISH COMMUNICATION SKILLS,NEED IMMEDIATE JOINERSJob Description: >>International Voice Process Customer support (Viman Nagar)US ProcessFor FreshersWALK-IN INTERVIEWELIGIBLE-- GRADUATES/UNDERGRADUATESSALARY -- Rs 3.10 LPA5 DAYS WORKING-- 2...
-
International Customer Support @Pune
5 days ago
Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 3,900 - ₹ 6,750 per yearGreetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL VOICE / Blended in Pune Location.NOTE:-NEED EXCELLENT ENGLISH COMMUNICATIONNEED IMMEDIATE JOINERSFRESHERS ALSO ELIGIBLEVIRTUAL & PHYSICAL INTERVIEW OPTIONSAME DAY RESULTSJob Description: --International Voice/Blended Process( Viman Nagar ) -LARGEST MNC IN INDIA AND TOP 200 IN...