Field Service Technician
4 days ago
Job Title: Field Service Technician
Company:
Throne Solutions
Location:
Mumbai, India
Employment Type:
Contract-Based
Job Overview
Throne Solutions is seeking a reliable and technically skilled Field Service Technician for a contract-based assignment in Mumbai. The ideal candidate will have solid hands-on experience with IT hardware support, troubleshooting, and on-site service delivery. This role requires strong communication skills, professionalism, and the ability to work independently at client locations.
Key Responsibilities
- Provide on-site support for IT hardware, including desktops, laptops, printers, and mobile devices.
- Perform installation, configuration, repairs, and replacement of IT equipment.
- Troubleshoot and resolve hardware, software, and basic network issues.
- Support device imaging, deployments, and system upgrades.
- Maintain proper documentation of service tasks, parts used, and resolutions.
- Coordinate with remote support teams for escalated issues.
- Follow client and company standards for security, safety, and service quality.
- Deliver professional, timely, and customer-focused service during all visits.
Required Skills & Qualifications
- 1–3 years of experience as a Field Service Technician, IT Support Technician, or similar role.
- Strong understanding of IT hardware diagnostics and repair.
- Ability to troubleshoot Windows OS and basic networking issues.
- Experience with device imaging and software installations.
- Good communication skills in English (basic).
- Ability to travel locally within Mumbai as required.
- Self-driven, organized, and able to work independently.
Preferred Qualifications
- Certifications such as CompTIA A+, ITIL, or similar.
- Experience working with multinational clients or global service teams.
- Ability to handle break-fix tasks for enterprise-level IT equipment.
What We Offer
- Competitive contract-based compensation.
- Opportunity to work with global clients under Throne Solutions.
- A professional environment with potential for future assignments.
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