AM Ops

2 weeks ago

Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
  • Call center-based customer support in response to a high volume of low complexity inquiries
  • Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
  • Acting as liaison between customers, production and distribution departments related to specific customer orders
  • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
  • Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others. Can supervise and coordinate lower-level specialists being single point of contact in complex matters.
  • Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team. Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope. Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility.

  • AM - Billing

    2 weeks ago

    Kolkata, West Bengal, India Genpact Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Customer Support Associate

    2 hours ago

    Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringJob RoleVerification of customer documents (UIDAI DQ).English to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).*Language Requirement:*Bengali & Hindi reading (for...

  • Hot Vacancy

    7 days ago

    Kolkata, West Bengal, India Tech Mahindra Full time ₹ 1,40,000 - ₹ 1,95,000 per year

    Job Description _ Tech Mahindra Voice ProcessWork from OfficeExcellent Communication in English & HindiGeneral ShiftImmediate JoinerVoice ProcessEducational QualificationAny Graduate Freshers can applyShift Timings-9 am to 9 pm shift window10 hours of staff timing & 1 hour breakNo planned leaves in upcoming 3 monthsInterview Rounds-HR...

  • Hot Vacancy For Back Office Associate

    2 days ago

    Kolkata, West Bengal, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    We are currently having openings in our Backend Process 100% work from office. With fixed salary &permanent hiring.Tech Mahindra is HiringDesignation-BACK OFFICE ASSOCIATE(Document Verification Process)Job Profile-Have to check customers documents.(WORK FROM OFFICE)Kolkata Location only*Walk-in Interview*Mandatory Criteria-Any GradFresher and experience both...

  • Limited Hot Vacancy Back Office Associate

    2 days ago

    Kolkata, West Bengal, India Tech Mahindra Full time ₹ 1,60,050 - ₹ 2,50,000 per year

    We are currently having openings in our Backend Process 100% work from office. With fixed salary & permanent hiring.Designation-Back Office Associate.Job Profile-Have to check customers documents. (UIDAI DQ)Mandatory Criteria-Any GradFresher and experience both can apply.Punjabi reading mandatory for Punjabi candidate.Gujarati reading mandatory for Gujarati...

  • Training Consultant L1

    6 days ago

    Kolkata, West Bengal, India Wipro Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionJob Title: Training Consultant L1Req Id: 105807City: KolkataState/Province: West BengalPosting Start Date: 10/23/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

  • AM Ops

    1 week ago

    kolkata, India Teleperformance Full time

    Join Teleperformance – Where Excellence Meets OpportunityTeleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance...

  • AM - Billing

    2 weeks ago

    Kolkata, India Genpact Full time

    Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Walkin drive- 15th nov,25-azure databricks-kolkata

    4 days ago

    Kolkata, India Tata Consultancy Services Full time

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  • Walkin drive- 15th nov,25-azure databricks-kolkata

    2 days ago

    Kolkata, India Tata Consultancy Services Full time

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  • Customer Support Associate

    6 days ago

    Kolkata Airport Po, Kolkata, West Bengal, India 10x Growth Accelerator Full time

    Job Title: Customer Support Associate (Backend Process) Work Mode: 100% Work from Office | Permanent Hiring Job Role Verification of customer documents (UIDAI DQ). English to Hindi translation when required. Customer-oriented backend support. Eligibility Criteria Any Graduate (Freshers & Experienced can apply). Language Requirement: - Willingness to...

  • Customer Support Associate

    6 days ago

    Kolkata, West Bengal, India 10xgrowthaccelerator Full time

    *Job Title: Customer Support Associate (Backend Process)* Work Mode: 100% Work from Office | Permanent Hiring *Job Role* Verification of customer documents (UIDAI DQ). English to Hindi translation when required. Customer-oriented backend support. *Eligibility Criteria* Any Graduate (Freshers & Experienced can apply). *Language Requirement:* -...

  • CSE (Customer Support Executive) BACKEND PROCES

    2 days ago

    Kolkata Mint, Kolkata, West Bengal, India Upskill Academy Full time ₹ 14,44,200 - ₹ 19,28,400 per year

    Job Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringEnglish to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).*Language Requirement:*Bengali & Hindi reading (for Bengali & Hindi candidates)-Willingness to work in...

  • Customer Support Associate

    1 week ago

    Kolkata Mint, Kolkata, West Bengal, India Upskill Academy Full time ₹ 13,95,600 - ₹ 19,21,200 per year

    Job Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringJob RoleVerification of customer documents (UIDAI DQ).English to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).*Language Requirement:*Bengali & Hindi reading (for...

  • Data scientist gen ai engineer

    2 weeks ago

    Kolkata, India LTIMindtree Full time

    Mega Walk-In Drive – Data Science, Gen AI (5-12 Years) & MLOps Roles (3–12 Years Experience)Location: KolkataDate: Saturday, 15th NovemberTime: 9:30 AM onwardsContact Person: Purbita Mondal – We’re Hiring For:Data ScientistsGen AI EngineersMLOps EngineersData Scientists with Gen AI:✅ Mandatory SkillsData Science, Gen AI, Python, RAGCloud: Azure /...

  • Data scientist gen ai engineer

    2 days ago

    Kolkata, India LTIMindtree Full time

    Mega Walk-In Drive – Data Science, Gen AI (5-12 Years) & MLOps Roles (3–12 Years Experience)Location: KolkataDate: Saturday, 15th NovemberTime: 9:30 AM onwardsContact Person: Purbita Mondal – We’re Hiring For:Data ScientistsGen AI EngineersMLOps EngineersData Scientists with Gen AI:✅ Mandatory SkillsData Science, Gen AI, Python, RAGCloud: Azure /...