AM Ops
1 week ago
Join Teleperformance – Where Excellence Meets OpportunityTeleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities.Become Part of an Exceptional TeamJoin Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.Job DescriptionGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:•Call center-based customer support in response to a high volume of low complexity inquiries•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:•Acting as liaison between customers, production and distribution departments related to specific customer orders•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others. Can supervise and coordinate lower-level specialists being single point of contact in complex matters.Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team. Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope. Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility.Be One of Our People:It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity EmployerJob Application Accommodation:If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
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AM Ops
2 weeks ago
Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearGeneral Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:Call center-based customer support in response to a high volume of...
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AM - Billing
2 weeks ago
Kolkata, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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AM - Billing
2 weeks ago
Kolkata, West Bengal, India Genpact Full time ₹ 40,00,000 - ₹ 80,00,000 per yearReady to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...
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Customer Support Associate
2 hours ago
Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 1,44,000 - ₹ 1,80,000 per yearJob Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringJob RoleVerification of customer documents (UIDAI DQ).English to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).*Language Requirement:*Bengali & Hindi reading (for...
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Kolkata, India Tata Consultancy Services Full timeExperience - 4 to 12 yearsLocation- KolkataWalkin Date- 15th Nov,25 (Saturday)Walkin time- 9 AM-1 PMVenue- Tata Consultancy Services LimitedCandor Tech Space. DH Block(Newtown), Action Area I, Newtown, Chakpachuria, New Town, West Bengal .JD• Design and implement scalable, secure, and high-performance data pipelines using Azure-native services and Azure...
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Kolkata, India Tata Consultancy Services Full timeExperience - 4 to 12 yearsLocation- KolkataWalkin Date- 15th Nov,25 (Saturday)Walkin time- 9 AM-1 PMVenue- Tata Consultancy Services LimitedCandor Tech Space. DH Block(Newtown), Action Area I, Newtown, Chakpachuria, New Town, West Bengal .JD• Design and implement scalable, secure, and high-performance data pipelines using Azure-native services and Azure...
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Customer Support Associate
6 days ago
Kolkata Airport Po, Kolkata, West Bengal, India 10x Growth Accelerator Full timeJob Title: Customer Support Associate (Backend Process) Work Mode: 100% Work from Office | Permanent Hiring Job Role Verification of customer documents (UIDAI DQ). English to Hindi translation when required. Customer-oriented backend support. Eligibility Criteria Any Graduate (Freshers & Experienced can apply). Language Requirement: - Willingness to...
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Customer Support Associate
6 days ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full time*Job Title: Customer Support Associate (Backend Process)* Work Mode: 100% Work from Office | Permanent Hiring *Job Role* Verification of customer documents (UIDAI DQ). English to Hindi translation when required. Customer-oriented backend support. *Eligibility Criteria* Any Graduate (Freshers & Experienced can apply). *Language Requirement:* -...
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Hot Vacancy
7 days ago
Kolkata, West Bengal, India Tech Mahindra Full time ₹ 1,40,000 - ₹ 1,95,000 per yearJob Description _ Tech Mahindra Voice ProcessWork from OfficeExcellent Communication in English & HindiGeneral ShiftImmediate JoinerVoice ProcessEducational QualificationAny Graduate Freshers can applyShift Timings-9 am to 9 pm shift window10 hours of staff timing & 1 hour breakNo planned leaves in upcoming 3 monthsInterview Rounds-HR...
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Kolkata Mint, Kolkata, West Bengal, India Upskill Academy Full time ₹ 14,44,200 - ₹ 19,28,400 per yearJob Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringEnglish to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).*Language Requirement:*Bengali & Hindi reading (for Bengali & Hindi candidates)-Willingness to work in...
