Learning & Development Specialist

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Senior Associate, Learning & Development Job Summary:As a key member of the JLL Business Services (JBS) Learning & Development (L&D) team, this role will ensure robust employee upskilling and development through targeted learning experiences designed to meet the needs of Operations professionals. A key part of this role includes facilitating learning programs, ensuring high quality L&D data, and ensuring  a consistent experience of our programs and products.Learning and Development Specialist Core Responsibilities:Lead and facilitate interactive in-personRegularly assess, evaluate, monitor, and track the effectiveness and success of training programs.Work collaboratively with internal stakeholders and subject matter experts to gather requirements and content.Manage the administration and optimization of the Learning Management System (LMS) to ensure it aligns with the organization's requirements and effectively supports learning and development initiatives.Efficiently collect training data and ensure the accuracy of numbers recorded in training reports and files for effective data management and reporting.Provide regular feedback to participants and management regarding the outcomes and impact of training programs.Provide coaching and mentorship to employees as part of their professional development initiatives.Knowledge of Instructional DesignRole requirements:Facilitation:40%Planning:30%Data Management:30%Must be available to work from the Gurugram officeSkills & Qualifications10-12 years of related experienceTraining and Facilitation Skills – Proficient in designing and delivering engaging training sessions, workshops, and other learning activities, and the ability to adapt training methods to meet different learning styles and needs.Principles of Adult Learning –Instructional Design –Needs Assessment – Ability to conduct comprehensive training needs analysis (TNA) to identify skill gaps, performance improvement areas, and learning requirements for diverse groups.Project Management – Proficiency in project management methodologies to plan, organize, and execute learning and development initiatives, managing timelines, resources, and stakeholder's expectations.Data Analysis and Evaluation – Collect and analyze training data, measure the effectiveness of learning programs, evaluate learner performance, and data-driven decisions to enhance training outcomes.Experience and technical skillsEnglish Proficiency:Candidates must have strong command on English Language to facilitate communication and learning sessions effectively.Microsoft Office Knowledge:Proficiency in tools, particularly Excel and PowerPoint, is vital for managing data, creating presentations, and facilitating training modules.Basic Knowledge of Learning Management Systems (LMS):This will help in creating and delivering Learning courses and tracking the progress of our teams.Collaborative Skills:The specialty to work harmoniously with a variety of stakeholders, ensuring alignment and mutual support.Relationship Building Skills:Essential for developing and maintaining positive rapport with team members and stakeholders, fostering a successful learning environment.Business Acumen:An understanding of business operations that will be key in delivering training and development initiatives that align with organizational goals.Adaptability and Continuous Learning – Readiness to adapt to evolving learning needs and technologies, and a commitment to staying updated with industry advancements, best practices, and emerging trends in learning and development.Organizational and Analytical Skills – Manage multiple training programs, prioritize tasks, and handle administrative responsibilities effectively. Analytical skills are needed to assess training impact and identify areas for improvement.Communication and Relationship Building – Effectively interact with stakeholders, subject matter experts, and learners to build strong relationships necessary for successful collaboration.What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. We will also require you to register on our career site: to capture your details in our system.The Team:At we cultivate diversity, inclusivity, and continuous growth through comprehensive training programs that empower employees to reach their full potential. Using innovative and tailored approaches, we enhance skills, knowledge, and expertise – driving individual and organizational success.​Apply todayLocation: On-site –Gurugram, HRScheduled Weekly Hours: 40Job Tags:JBSIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.