Soft Collection
2 days ago
About us:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
Job Description
Job Description for a Soft Collection - International Process.
Responsibilities
● Resolving customer complaints brought to your concern. Making calls as soft reminders to the concerned stakeholders.
● Possessing excellent product knowledge to enhance customer support.
● Establishing a positive rapport with all clients and customers via phone.
● Interacting with customers to ensure they have a desirable and shareable experience.
Requirements:
- HSC freshers and above can apply.
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.
Shift Timings: 5:30 PM - 10:30 AM (any 9 hours shift with 1 hour break), 2 Rotational week offs
Job Location: Bhayander (West), Mumbai
Job Type: Full Time
Job Types: Full-time, Permanent
Pay: ₹16, ₹32,000.00 per month
Work Location: In person
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