Soft Collection

2 days ago


Mumbai, Maharashtra, India ixamBee Full time ₹ 1,92,000 - ₹ 3,84,000 per year

About us:

Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.

Job Description

Job Description for a Soft Collection - International Process.

Responsibilities

● Resolving customer complaints brought to your concern. Making calls as soft reminders to the concerned stakeholders.

● Possessing excellent product knowledge to enhance customer support.

● Establishing a positive rapport with all clients and customers via phone.

● Interacting with customers to ensure they have a desirable and shareable experience.

Requirements:

  • HSC freshers and above can apply.
  • Excellent communication skills.
  • Must be comfortable working from the office.
  • Immediate Joiner.

Shift Timings: 5:30 PM - 10:30 AM (any 9 hours shift with 1 hour break), 2 Rotational week offs

Job Location: Bhayander (West), Mumbai

Job Type: Full Time

Job Types: Full-time, Permanent

Pay: ₹16, ₹32,000.00 per month

Work Location: In person



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