ServiceNow Developer with Agentic AI Exp
2 weeks ago
Key Responsibilities:
- Design, develop, and configure ServiceNow applications and services, including customizations and integrations.
- Work with stakeholders to understand business requirements and translate them into ServiceNow solutions.
- Develop and manage ServiceNow modules (Incident, Problem, Change, Service Catalog, Knowledge, CMDB, etc.).
- Configure and customize ServiceNow workflows, scripts, and business rules to automate processes.
- Implement complex ServiceNow integrations with other systems (REST/SOAP).
- Provide support for ServiceNow applications and implement bug fixes, enhancements, and improvements.
- Conduct regular system upgrades and patches to maintain the latest version of ServiceNow.
- Develop and maintain custom UI pages, Service Catalog items, and forms.
- Monitor and troubleshoot ServiceNow instances to ensure optimal performance.
- Assist in the deployment of solutions and provide post-deployment support.
- Collaborate with team members in an Agile environment to deliver high-quality solutions.
Must have: Agentic AI and Prompt engineering practical exposure
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