Hostess

Job Title: Hostess

Location: Jubilee Hills, Hyderabad

Department: Food & Beverage / Front of House

Reports To: General Manager

Employment Type: Full-time

Job Summary:

We are seeking a friendly, professional, and experienced Hostess with a background in the hospitality industry to join our team. As the first point of contact for guests, the Hostess plays a vital role in providing exceptional customer service and creating a welcoming atmosphere.

Key Responsibilities:

• Greet guests warmly upon arrival with a friendly and professional demeanor
• Manage reservation system and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Maintain a clean and organized reception and waiting area
• Answer incoming calls and assist with guest inquiries or reservations
• Coordinate with servers and kitchen staff to ensure smooth seating flow
• Monitor guest waiting times and keep them informed
• Handle guest complaints or concerns promptly and professionally
• Maintain updated knowledge of the menu and restaurant services
• Support the team with administrative or hosting duties as required

Requirements:

• Minimum 1-2 years of experience in a similar role within the hospitality industry (restaurants, hotels, or resorts preferred)
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to work in a fast-paced, customer-focused environment
• Familiarity with reservation and point-of-sale systems is a plus
• Flexible availability including weekends, holidays, and evenings
• High school diploma or equivalent; hospitality training or education is a plus

Preferred Skills:

• Strong organizational and multitasking abilities
• Customer-oriented mindset with attention to detail
• Team player with a proactive approach
• Fluency in English (additional languages are a plus)

Job Type: Full-time

Pay: ₹8, ₹22,000.04 per month

Benefits:

• Cell phone reimbursement
• Food provided

Work Location: In person