Quality Controller and Dispatch Officer
2 weeks ago
Key responsibilities
- Inspecting and testing: Performing inspections, tests, and audits on raw materials, in-process components, and finished products to ensure they meet specifications.
- Monitoring production: Overseeing the production process to ensure it consistently meets quality standards and recommending adjustments as needed.
- Identifying and reporting: Identifying defects or deviations from standards and reporting inspection and test data to supervisors or relevant departments.
- Corrective action: Collaborating with production teams and other personnel to implement corrective measures and prevent recurring issues.
- Documentation and compliance: Maintaining detailed records of inspections and tests, and ensuring all activities comply with company policies and relevant industry regulations.
- Using tools: Utilizing tools like calipers, gauges, micrometers, and electronic inspection equipment to measure and verify product specifications.
Continuous improvement: Analysing quality data to identify trends and areas for improvement in processes, products, and workflows.
Receive and prioritize calls: Answer and analyze emergency and non-emergency calls, requests for service, and customer orders.
- Coordinate and dispatch: Assign tasks to drivers or emergency responders, provide them with necessary information, and direct them to the appropriate locations.
- Communicate and monitor: Maintain continuous communication with field units via radio and phone, monitor their status and location, and relay essential updates.
- Plan routes: Use mapping and logistics software to determine the most efficient routes, considering traffic and weather conditions.
- Manage logistics: Handle incoming and outgoing orders, verify inventory and deliveries, track shipments, and coordinate transportation.
- Maintain records: Create and update detailed logs of all calls, actions taken, and other important information.
- Handle emergencies: Prioritise emergency situations, provide critical information to first responders, and assist in managing crises.
- Troubleshoot issues: Resolve field problems, such as delivery discrepancies or unexpected hurdles, and communicate with customers about their orders.
Skills and qualifications
- Attention to detail: A strong ability to notice small details and potential flaws is crucial for effective quality control.
- Analytical skills: The ability to analyze data, identify root causes of issues, and interpret results is essential.
- Technical skills: Familiarity with inspection tools, electronic equipment, and relevant software is necessary.
- Communication skills: Effective communication is needed to collaborate with production teams, report findings, and explain quality standards to others.
- Industry knowledge: A background in a relevant field, such as manufacturing, engineering, or a related science, is often required.
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Experience:
- QC: 3 years (Required)
Work Location: In person
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