Administration Manager

13 hours ago

Gurgaon, Haryana, India Athenian professional Full time

Job Description – Salon Chain Operations Manager

Industry: Beauty & Wellness (Athenian Professional)

Location: Delhi (Corporate Office)

Coverage: Pan-India (All Salon, Academy & Franchise Locations)

Experience: 2–10+ years in multi-location operations / administration

Job Summary

Athenian Professional is seeking a highly organized and result-driven Salon Chain Operations Manager to oversee end-to-end operational excellence across all company-owned salons, academies, and franchise locations.

This role is responsible for standardization, daily compliance, branch coordination, vendor & facility management, SOP enforcement, and performance tracking to ensure consistent brand experience and operational discipline across India.

Key Responsibilities1. Pan-India Branch Operations

  • Oversee daily operations across all Athenian salons, academies, and corporate offices
  • Act as the single point of coordination between Head Office and Branch Managers
  • Ensure strict adherence to daily, weekly, and monthly operational checklists

  • Track branch-wise task completion and SOP compliance

  • Operational Excellence & Brand Standards

  • Ensure grooming standards, hygiene, housekeeping, and facility presentation across branches

  • Monitor daily operational reports including:
  • Sales & expense snapshots
  • Stock & inventory updates
  • Equipment & maintenance status
  • Customer feedback & reviews
  • Grooming & hygiene photographs
  • Ensure timely execution of:
  • Google Business updates
  • Social media stories & offers
  • Deep cleaning schedules

  • Linen & towel management

  • Staff & Branch Coordination

  • Conduct weekly review calls with branch managers

  • Follow up on pending operational tasks and corrective actions
  • Escalate repeated non-compliance to senior management

  • Support branch managers in resolving operational challenges

  • Vendor & Facility Management

  • Manage and evaluate vendors for:

  • Housekeeping & security
  • Signage & branding
  • Diffuser & fragrance systems
  • Maintenance & repairs
  • Ensure timely AMC, repairs, and upkeep of:
  • ACs, lighting, furniture, equipment
  • Coordinate procurement of consumables and operational supplies

  • Negotiate vendor pricing and monitor service quality

  • SOP, Compliance & Asset Control

  • Develop, update, and enforce operational SOPs across all locations

  • Ensure safety, hygiene, and security compliance
  • Maintain records of assets, rent agreements, insurance, and utilities

  • Support audits and internal compliance checks

  • Reporting & Management Review

  • Verify daily reports received via WhatsApp, Google Drive, or ERP

  • Send reminders and follow-ups for pending tasks
  • Prepare weekly and monthly operational summaries for leadership
  • Provide actionable insights to improve efficiency and consistency

Key Requirements

  • Graduate in Administration / Management or related field
  • 8–10+ years experience in multi-location operations

(Beauty, Retail, Hospitality, QSR, or Service Industry preferred)

  • Strong leadership and coordination skills
  • Expertise in facility, vendor, and compliance management
  • Proficient in MS Office, Google Workspace, and ERP systems
  • Willingness to travel pan-India for branch audits and reviews
  • High discipline, follow-up mindset, and problem-solving ability

Compensation & Employment Details

  • Compensation: As per experience and industry standards
  • Job Type: Full-time, Permanent
  • Department: Operations & Administration
  • Role Category: Salon Chain Operations Management

Job Types: Full-time, Permanent

Pay: ₹200, ₹400,000.00 per year

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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