Customer Service Representative
11 hours ago
Job Overview:
We are hiring Customer Service Representatives who will be responsible for handling customer queries, providing product information, and resolving issues efficiently to ensure a positive customer experience.
Key Responsibilities:
- Handle inbound and outbound calls and respond to customer queries.
- Provide accurate information about insurance products and services.
- Resolve customer complaints and issues promptly and professionally.
- Maintain detailed records of customer interactions.
- Follow communication procedures, guidelines, and policies.
Key Requirements:
- 0-3 years of experience in customer service (freshers are welcome).
- Strong communication and interpersonal skills.
- Ability to handle pressure and multitask in a fast-paced environment.
- Basic knowledge of insurance products (preferred but not mandatory).
- Proficiency in Hindi and English.
- Willingness to work from the Gurgaon office.
Why Join Us?
- Be part of a leading and trusted brand in the insurance space.
- Learn and grow with a dynamic, performance-driven team.
- Competitive salary and incentive structure.
- Opportunities for career advancement.
- Salary Package 2.5 Lpa to 4 Lpa
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