Collection Specialist

21 hours ago

Bengaluru, Karnataka, India Trukker Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview:

We are looking for a proactive and detail-oriented Collection Specialist to manage and oversee the collection of outstanding accounts receivable. The ideal candidate will have strong communication skills, negotiation abilities, and hands-on experience in ensuring timely collection while maintaining positive client relationships.

Key Responsibilities:

  • Monitor accounts receivable and proactively follow up with clients for timely payments.
  • Contact clients via phone, email, and official correspondence to resolve outstanding invoices.
  • Negotiate payment arrangements, settlements, and handle disputes tactfully.
  • Maintain accurate records of collection efmforts and customer interactions in the system.
  • Collaborate with internal teams (Finance, Sales, Operations) to resolve billing discrepancies.
  • Escalate chronic defaulters and recommend legal or credit actions where required.
  • Generate weekly/monthly reports on collection status, DSO (Days Sales Outstanding), and overdue accounts.
  • Ensure compliance with company policies, legal requirements, and country-specific regulations.

Key Skills & Competencies:

  • Strong understanding of accounts receivable, credit, and collections processes.
  • Excellent negotiation and conflict resolution skills.
  • Strong communication (verbal & written) and interpersonal skills.
  • Proficiency in MS Office (Excel, Word, Outlook); knowledge of ERP/Accounting systems is a plus.
  • Analytical mindset with attention to detail.
  • Ability to work under pressure and meet deadlines.

Qualifications:

  • Bachelors degree in Finance, Accounting, Business Administration, or related field.
  • Minimum 3+ years of experience in collections, credit control, or accounts receivable.
  • Experience in [insert industry e.g., logistics, banking, FMCG, telecom] preferred.

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