Imaging operation Specialist III

4 hours ago

IND Navi Mumbai Innovative Infocom IT Parks Pvt Ltd Plot No Gen TTC Industrial Area, India Iron Mountain Full time US$ 70,000 - US$ 1,20,000 per year

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced Imaging Specialist - Digital Solutions to join our Digital Solutions team.

In this role, you will be responsible for managing end-to-end scanning and digitization projects across multiple client sites, ensuring seamless, qualitative, and on-time delivery while adhering to the scope of work.

Our team is focused on integrating advanced technology and automation into digitization projects to drive efficiency and superior customer outcomes.

What You'll Do (Responsibilities)

In this role, you will:

  • Responsibility 1: Lead Project Execution and Delivery: Manage scanning and digitization projects at customer sites and Iron Mountain facilities, including supervising in-house and vendorized teams, and planning for seamless, qualitative, and on-time delivery of projects.

  • Responsibility 2: Collaborate for Quality Assurance and Client Satisfaction: Manage sign-offs for the Proof of Concept (POC), User Acceptance Tests (UAT), and Work Completion Certifications (WCC), and proactively manage client escalations to ensure smooth operations across 4-5 client sites.

  • Responsibility 3: Ensure Operational Excellence and Financial Compliance: Ensure the achievement of daily and monthly productivity targets, assist vertical leads in attaining monthly, quarterly, and annual revenue targets, and maintain deep understanding of Google Sheets for accurate Management Information System (MIS) reporting.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

  • Minimum 3–5 years of progressive experience in managing multiple operational sites within the digitization trade.

  • Strong knowledge of production imaging equipment and systems, including various production scanners (Automatic Document Feeder / Overhead / Flatbed / BookEye, etc.), Document Management Systems (DMS), metadata, workflow management, and automation.

  • Proven ability in leading and engaging large teams (50+ members) on scanning and digitization projects, including both in-house and vendorized staff.

Call to Action

If you are a target-oriented, self-motivated team player with a passion for digitization and operational excellence, apply today to join the Iron Mountain Digital Solutions team and drive impact in this crucial role We are looking for customer-oriented thinkers willing to relocate as per project requirements.

Category: Operations Group

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