
F&B Outlet Manager
7 days ago
- Greet and handle all guest interaction with a high level of professionalism and hospitality.
- Monitor customer satisfaction through review of standardised feedback forms, as well as by spending time with the guests and ensuring their needs are being met and expectations are exceeded.
- Resolve guest issues.
- Responsible to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability.
- Create and implement promotional plans to drive business
- Design promotions events to create business opportunities
- Floor presence is mandatory during peak times.
- Strive to achieve sales targets while respecting budgets during day-to-day operations.
- Ensure staff compliance with all relevant regulations and resort policies. This includes Safe Food Handling policies and procedures, as well as Health and Safety Legislation.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service
areas.
- Delegate tasks appropriately to team members and assist the team as required. Ensure that food and beverage items are being served in compliance with operating procedures.
- Ensures the service stations are clean, organized and well stocked at all times. All lighting, music and ambiance are appropriate for the meal period.
- Hire new team members and oversee training of new team members and develop training schedules as required.
- Monitor staff performance and assist in conducting performance reviews.
- Monitor inventory to ensure that the appropriate orders are placed, while respecting budgets.
- Conduct monthly inventories for the F&B Department, with assistance of the finance and F&B controls team.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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F & B Controller Supervisor
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F&b Cost Control Supervisor
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F&b Cost Control Supervisor
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