Front Office Assistant

3 hours ago

Patna, Bihar, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 5,00,000 per year

We are looking for a highly skilled and experienced Front Office Assistant to join our team at Regenta Z, with 2-5 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly.
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless service delivery.
  • Maintain accurate records and reports, including guest information and transactional data.
  • Develop and implement effective communication strategies to enhance guest satisfaction and loyalty.
  • Collaborate with colleagues to achieve sales targets, improve operational efficiency, and uphold high standards of customer service.

Job Requirements

  • Proven experience in front office operations, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, enabling sound judgment and decision-making under pressure.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of point-of-sale systems and basic accounting principles is desirable.
  • A graduate degree in any field is preferred.

*Note - Job has been sourced from social media platforms/other public websites.

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