Technical Sales Support Specialist

4 days ago


Chennai, Tamil Nadu, India TASKTEL TECHNOLOGEES PVT LTD Full time ₹ 20,00,000 - ₹ 60,00,000 per year

Company Description

TASKTEL TECHNOLOGEES PVT LTD specializes in System Integration, IT Managed Services, and Maintenance Services. The company serves a diverse client base, leveraging innovative technologies and fostering an environment of motivated employees. TASKTEL strives for continuous improvement, upholds high business standards and ethics, and emphasizes corporate citizenship. Their goal is to deliver value-driven solutions that meet and exceed customer expectations.

Role Description

This is a full-time, on-site role based in Chennai, Bangalore, Hyderabad, Mumbai & NCR for a Technical Sales Support Specialist. The role involves providing technical support to the sales team, assisting customers with product inquiries, and ensuring smooth sales and support operations. Responsibilities include managing technical documentation, addressing customer service needs, and liaising between sales and technical teams to deliver tailored solutions. The role requires effective communication with clients and internal stakeholders to ensure client satisfaction and alignment with organizational goals.

Qualifications

  • Proficiency in Technical Sales Support and Sales Operations to assist in managing sales activities and technical customer queries
  • Strong Communication and Customer Service skills to engage with clients effectively and ensure their needs are met
  • Experience in Technical Support to provide solutions and resolve technical issues
  • Excellent problem-solving skills and the ability to work under deadlines
  • Familiarity with IT systems, tools, and software is an advantage
  • Bachelor's degree in a relevant field such as IT, Business, or Engineering, or equivalent experience


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